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“Attentive comfort” 5 of 5 stars
Review of Ngong House

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Ngong House
Ranked #8 of 181 Specialty Lodging in Nairobi
Certificate of Excellence
Oxford
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Attentive comfort”
5 of 5 stars Reviewed April 15, 2014 via mobile

Ngong House is special. A place where nothing is too much trouble and the detail is looked after. The accommodation and general areas are well decorated and have a comfortable easy air. The tree houses are a real treat even for us, who have travelled a lot in East Africa. The food is well executed, don't be afraid to ask for less as the portions are generous. The staff are great and really look after you you. It is close to the Karen attractions. Into town is a bit further due to the traffic. Overall a real gem of a place at a good price. Definitely recommend.

Stayed May 2013, traveled with family
Helpful?
Thank Marcus-wattam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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105 reviews from our community

Traveler rating
    86
    11
    3
    5
    0
See reviews for
24
54
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Nairobi, Kenya
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 9, 2013

Driving through residential suburbs, down a interlocking stone road you get to Ngong House. Far from the wilderness setting you imagine when you see the web site. However, I was pleasantly surprise once inside the gates. The treehouse we stayed was romantic with the dow boat bath, nets around the bed, secluded from other places. The porch was perfect place for breakfast the next morning. Staff were attentive and friendly.
A disappoint was the food. Expectations were high based on the web site description. It was good not special. The wine and drinks were average standard.
I would go back and recommend to friends but with lower expectations.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank philfong1125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
60 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed December 7, 2013

We loved the tree house where everything was made from natural materials. Not one straight wall or door and that's the charm if it. The views from inside are just great.
The food was very nice and we enjoyed it in the cosy atmosphere of the fireplace ( one in every corner!). A very nice outing just outside Nairobi.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Pietisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 28, 2013

the welcome is great and warm! Amazing tree houses fully equipped . stayed there more than 6 times and every time was a diff experience. Paul the owner really friendly and social. gets everyone together in the evening around the bonfire optional of course. the food is out of this world simply OUT OF THIS WORLD!! complements to the chef.!!! just don't realize you are in Nairobi. fantastic place very recommended.

Room Tip: tree house no. 3 one of my personal favourites.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank husseinjw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 20, 2013

We stayed here for one night on our 2 nights end to our honeymoon . It's an adventure is the best way to describe it .
We arrived there in the afternoon out room ready we had a treehouse and it really is a two story house in a tree with a veranda it's got a fully functioning bathroom with shower and a kitchenette .. Truly fantastic idea and amazing views .. However if ur not very mobile then stick to a cottage style or a one level tree house as u have to go up a winding staircase and up a hatch to get Into the big treehouse but worth it u even have a thatched cottage roof . They took our very heavy suitcases up to our treehouse and then asked us what we would like for lunch and to choose when .. Now that is good service . Lunch was lovely and plentiful .. Any drink u want is part of ur all inclusive too alcohol or non alcoholic . Staff are lovely and helpful .. We then went in a game drive driver supplied by them and on our return we had drinks and snacks around a fire outside with the owner Paul and the other guests in the evening Under the stars which if u like star gazing feast ur eyes as no light pollution especially from our tree house it was amazing .. Then after the socializing by the fire when u wanted dinner at ur own timing staff would prepare ur table ... As
We were on honeymoon we had a private table adjacent a real burning fire very romantic ... Good was wonderful staff too .
We had drinks inside the lounge just like being at home afterwards and then one of the resident doggies actually walked us all the way to our treehouse very cute . We then settled into our turned down bed and had a great night sleep ready to travel after breakfast which was at our own time if choosing with no rush to check out till we had to go to the airport that's how accommodating they were . We were sad to leave but highly recommend you to visit here even just for one night it's well worth the experience ... Enjoy it and thank you so much Ngong house for making the last night of our honeymoon such a lovely memorable experience ..

  • Stayed October 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank MrsAbdel-Qader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed October 15, 2013

I planned this as a surprise for my husband and I too was very impressed. The booking was smooth they are very efficient with their reservations.
Check in was smooth with a very helpful Mary.
Our tree house exceeded our expectations. It was clean with a nice set up of a lounge and a bed upstairs.
Their all inclusive is a real deal. The meals from the bitings, starters, main meal and deserts were totally on point. The breakfast in the garden was quite romantic and relaxing. The waiters went out of their way to make us feel welcome. The owner too was friendly and ensured we were taken care of.
We are definitely going back for a second and third visit.

Room Tip: Pick a tree house, the view is superb
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank angienai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed September 17, 2013 via mobile

Ngong House went way beyond my high expectations in every way. The owner and the staff could not have possibly been more gracious, helpful and available. They made me feel truly at my own home yet I had as much privacy as I desired. I had a fabulous massage on my treehouse veranda every day. Every meal was great and incredibly thought of and prepared. A chauffeured car is dedicated for the entire stay to the guest party and is driven by the same driver, which really makes you feel safe and at home. The treehouse was not just a room, but truly a house, and a gorgeous one. Every small details it thoroughly thought of. It's a true labor of love. Treat yourself ...

  • Stayed September 2013
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Delphina45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ngong House

Property: Ngong House
Address: Ngong Rd | P.O. Box 24963, Nairobi, Kenya
Location: Kenya > Nairobi
Hotel Style:
Ranked #8 of 181 Specialty Lodging in Nairobi
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Ngong House 4.5*
Number of rooms: 19
Official Description (provided by the hotel):
Ngong House is a private, serene and luxurious homestay 20 minutes away from the city centre. The lodge overlooks the Ngong Hills, only a few minutes away from what used to be Karen Blixen Coffee Farm. Secluded in 10 acres of private land, it is very close to Nairobi National Park, 40 minutes away from Nairobi International Airport and 15 minutes away from Wilson Airport, from where all air safaris take off. Accommodation is mainly in luxurious Tree-Houses. ... more   less 
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Also Known As:
Ngong House Hotel Nairobi

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