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“Good location” 3 of 5 stars
Review of Nairobi Safari Club

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Nairobi Safari Club
Ranked #38 of 156 Hotels in Nairobi
Lubumbashi, Democratic Republic of the Congo
Level Contributor
99 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Good location”
3 of 5 stars Reviewed August 14, 2013

At first glance, the Hotel looks great, but it is quite run down and in need of refurbishment. The carpets are stained and burnt, the furniture chipped/marked, etc. The biggest plus points are the large rooms, the heated pool, gym and the great staff. The food in the Safari restaurant was bad. The rates are VERY high...

Room Tip: The higher rooms have good views of the city, but all the rooms are quiet and funtional in equal mea...
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  • Stayed August 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Meganinafrica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review, August 15, 2013
Thank you very much for your feedback. Management has noted your observations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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228 reviews from our community

Traveler rating
    36
    83
    66
    28
    15
See reviews for
32
61
28
71
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London
Level Contributor
61 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed August 11, 2013

Good hotel in the centre of town. Large clean, comfortable rooms. Wired internet (wireless in the lobby), heated outdoor pool, decent gym and quite good food. One of the best hotels I've visited in Africa. Not a boutique hotel, but not as bland as some of the chains of corporate offerings. Staff were very helpful, as well as very smiley.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank cr7London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review, August 12, 2013
Thanks for the great feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
49 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed August 6, 2013

I appreciate that all the rooms are suites, but the interior definitely needs a complete overhaul. I don't think the rooms have been refurbished since the 70s. The hotel now seems to cater primarily to mainland Chinese tourists, Staff were very friendly, especially at the restaurant. There is no wireless in the rooms, so Mac users, remember to bring your ethernet adapters.

Room Tip: Rooms facing the Nakumatt market can be loud.
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  • Stayed July 2013, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank BenDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review, August 8, 2013
Thank you for the feedback, your observations have been noted and forwarded to management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome, Italy
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 31, 2013

Stayed here one night! It was a breath of fresh air. Staff were very professional, suites were a bit old but well kept and clean and services were punctual. The choices at breakfast were adequate but it always makes a huge difference when the staff are helpful and friendly.

I would recommend is hotel to anyone looking for a relaxing place to stay smack bang in the city centre. It probably costs a bit more than some of the other hotels but it's absolutely worth it.

A big plus for me was the fact that right around the corner there is a Nakmatt and a bit further along a Java House (IMO - the best places for coffee in Nairobi).

  • Stayed July 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank WIF_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review, August 8, 2013
Thank you for your feedback. We hope you will choose to stay with us once again on your next visit to Kenya.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
58 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 19, 2013

Yes, It a nice hotel were you can be a little bit nostalgic about the 70. I move from the Meridain to the Safari Club, but nothing compare including the price too.
Everything is nice and good here. Room are very large with a living room, fitness and pool are great. Staff is very nice and the overall service is good. Yes it is more expensive but at least value is good.

Room Tip: ask for a room with a view on the pool.
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  • Stayed July 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank AudetR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review, July 24, 2013
Thank you for your feedback especially about the service provided. We hope you enjoyed the rest of your safari in Kenya.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abidjan
Level Contributor
145 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed July 3, 2013

This is a hotel that has seen many years. It feels like a family house. Things have aged... but they still work. The food is nice, the lift is fast and the rooms are all suites. Jackson Kibuchi,the Assistant Front Office Manager speaks French.

I was impressed that they could make a breakfast pack for me at 5:45 because I was leaving early, earlier than breakfast.

Room Tip: Ask for rooms higher up, and you can get a larger view. Dont bother much about check in and check ou...
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank NnennaWestAfrica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review, July 3, 2013
Thanks for the feedback, it is greatly appreciated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doncaster, United Kingdom
Level Contributor
107 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed May 18, 2013

Stayed here for one night before heading off on safari. Room spacious and clean. Breakfast served early so we could eat before our 6.30 departure. Trip booked through http://www.explorerkenya.com/ who were fab. Word of advice take some small change with you as everyone expects a tip.

Stayed April 2013, traveled as a couple
Helpful?
3 Thank Adeline C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review, May 21, 2013
Dear Sir,
Thanks for the feedback, we do hope to enjoyed your safari and that it was everything you had anticipated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Nairobi Safari Club

Property: Nairobi Safari Club
Address: Koinange Street , University Way, Nairobi 43564, Kenya
Location: Kenya > Nairobi > Nairobi Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Best Value Hotel in Nairobi
#29 Luxury Hotel in Nairobi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Nairobi Safari Club 4*
Number of rooms: 146
Official Description (provided by the hotel):
The Nairobi Safari Club is Kenya's only All Suite Hotel, located within the remarkable city of Nairobi, close to the Central Business District. Located only 25 minutes away from the Jomo Kenyatta International Airport, the hotel offers 146 tastefully furnished suites spread over 16 floors. We offer luxury accommodation to Business Travelers, Conference Delegates, Safari Adventurers, and those looking to experience Nairobi, the Green City in the Sun. Our central location ensures that our guests are able to easily access Nairobi's corporate hub for business meetings and visit popular tourist attractions in and around the city. ... more   less 
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Also Known As:
Nairobi Safari Club Hotel Nairobi
Nairobi Safari Hotel

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