We were housed in the Windsor Park housing complex, which is part of the Windsor Park Hotel and Country Club for the last fifteen days of my contract in Kenya. When we first looked at the accommodation we were extremely impressed, but we subsequently learned that the house we were shown was the "show house" and whilst the one we were allocated was of the same design, that's where the similarity ended! Much of the equipment we had originally seen was not available when we arrived, including gas to cook with, a kettle and toaster amongst other things and it took five days for us to receive everything!
Furnishings were certainly considerably poorer than those we had been shown and we had problems with hot water (I had cold showers for five days), TV reception and other minor problems. We were also accused of having broken a window and a toilet seat, but this was amicably resolved following a meeting with the General Manager. Eating at the hotel is an experience as whilst it promises so much with the setting and the golf course, service is extremely slow and my advice, if you are going to eat there, is to allow at least an hour for your food to be served.
This facility has so much potential and we were told that the intention was that it be of the same standard as a five star hotel. It was also extremely noisy on Saturday nights when weddings were held at the venue, which disturbed our sleep well into the wee hours of the morning. As indicated the surroundings are very picturesque, the golf course is great, which would better suit those on a holiday rather than on business.
- Official Description (provided by the hotel):
- The Windsor Golf Hotel & Country Club is Africa's leading Golf Resort having in it Kenya's best golf course. The resort is a mere 15 minutes drive from Nairobi's central business district and 45 minutes from the main airport. This Nairobi's leading 5 star golf hotel has a cluster of impressive Victorian style buildings with 130 deluxe rooms comprising of twins, doubles, studio suites and cottages all overlooking the spectacular 18-hole championship golf course. With a 16-hour business center, free wi-fi internet access in all rooms and public areas (for resident guests), jogging track, tennis & squash courts, heated pool among other facilities ensure you and your family won’t miss a moment of excitement. Our greatest asset is SPACE, a SERENE AMBIENCE and YOU our most valuable guest. ... more less
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- Also Known As:
- Windsor Hotel And Country