The rooms are good as far as looks are concerned, as in they are well furnished and the bathrooms are nice too. However you don't have Air-conditioners , and the fans are very very slow; I asked the hotel staff to fix them but they just didn't do it; it's really hot in the day in those rooms!
My room was 314, the tap water from my bathroom was strange: it was as if a detergent had been added to it, and it had a slightly faded green shade. It felt awful!
There is no steam iron available, so that's an unexpected downside.
Also, I wish the rooms could have been carpeted. They look nice, and are cozy but just because of some drawbacks they creep me out- I even saw a lizard behind my side-table at night!
Rest, the meals are nice; breakfast is excellent with a range of fruits , raisins, cereals, breads , and salads, and on-spot omelettes and tea and coffee plus juices. The dinner is good too, just that unlike breakfast u can only have one glass of juice or water! The restaurant staff was really nice too.
Housekeeping is good. Staff is generally well trained except for one of the night-duty receptionist (don't remember her name) who is one pain in the neck!
The location is good, hotel has a lot of greenery and a good pool. The atmosphere generally is good.
I would recommend this hotel to some extent only if it would have had ACs, otherwise the price is too high as compared to the amenities.
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- Also Known As:
- Jacaranda Hotel Nairobi