We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great staff, service, and safe location during Jan”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Jacaranda Nairobi Hotel
Ranked #33 of 164 Hotels in Nairobi
Washington DC, District of Columbia
Level 5 Contributor
76 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Great staff, service, and safe location during Jan”
Reviewed January 29, 2008

Our trekking group stayed at the Jacaranda for 3 nights during the middle of January -- a safe period after the political riots at the beginning of the month. As you can imagine, the typical high-season crowds were not there.

The staff was courteous and friendly, the rooms were clean with strong showers, the pool area and food were quite good -- especially the hot breakfast buffet.

In all, I am not aware of any complaints from the 18 of us, and for me, I appreciated the comforts of an oasis. The Pizza Garden was an unexpected find for pretty good pizza and beer. Best nearby restaurant, however, is Haandi, across the street for excellent Indian food (dinner only).

Stayed January 2008
Thank MoDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

394 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
Reviewed October 5, 2007

Disco music all night and construction work all day. Had one meal which took ages to arrive and spent most of the night in the smallest room! Not to be recommended.

  • Liked — Nothing
  • Disliked — Noise and food
  • Stayed September 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank notwaving
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Nairobi hotels

Level 4 Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed September 17, 2007

Stayed at this hotel for one night before setting out on our safari. After having just landed from a night flight with no sleep on board we were hoping for a bed but who checks out at 6 in the morning? Still there was plenty of tea and coffee and the Rhino Safaris rep took the time to do their welcome meeting etc etc. A room was soon available but we had gone past tired so thought we would make a day of it in Narobi. The hotel has a customer relations person who makes arrangements for you. We decided on the giraffe sanctary and she made the arrangements called one of the duty taxi drivers who took us and waited for us, well worth it.

The staff we encountered were all friendly and spoke fairly good English. Food was OK with no unwanted effects for us if you follow. The rooms have bottles of water in them and this was common place as you can't drink the water. Luggage was left here for a week as we went on safari and was stored securely.

As for reports of excessive noise we can't comment as we were asleep by 9pm we were so tired.

  • Stayed August 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
5 Thank Thesecreteye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Nairobi hotels
0.4 mi away
Southern Sun Mayfair Nairobi
0.3 mi away
Bidwood Suite Hotel
Bidwood Suite Hotel
#24 of 164 in Nairobi
126 reviews
0.4 mi away
Golden Tulip Westlands Nairobi
Show Prices
Show Prices
Show Prices
0.5 mi away
La Maison Royale Hotel, Nairobi
0.2 mi away
The Zehneria Portico Nairobi
2.9 mi away
Amber Hotel
Amber Hotel
#15 of 164 in Nairobi
83 reviews
Show Prices
Show Prices
Show Prices

Been to Jacaranda Nairobi Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Jacaranda Nairobi Hotel

Property: Jacaranda Nairobi Hotel
Address: Westlands, Nairobi 00800, Kenya
Location: Kenya > Nairobi
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Spa Hotel in Nairobi
#27 Business Hotel in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Jacaranda Nairobi Hotel 3.5*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Booking.com, Agoda, Travelocity, TripOnline SA, Hotwire, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Jacaranda Nairobi Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jacaranda Hotel Nairobi

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing