Like alot of tourists, we were cautious about staying in Nairobi but I can say that it was the complete opposite. All cars/baggage are screened by the hotel security prior to entry to the hotel. Hotel staff were very welcoming and service is great. The rooms are reasonable size and very comfortable. We stayed here twice, first time prior to our safari to Masai Mara reserve and on the way back - both stays were excellent. Free wifi (fast speed).
On the second visit we went to the restaurant for dinner. I hate buffets and when we went into the restaurant we were offered either buffet or a la carte. When I looked at the buffet - i changed my mind about buffets...it was so extensive and every type of cuisine was catered for. It was so well presented - couldn't refuse. Service was great aswell. It was a pity that there were few customers in the restaurant... the terrorist issues have hit Kenya quite badly.
Few things to mention - the hotel is about 20 Kms from the International airport - it will take on average about 2 hours to get there, due to the congested traffic. Only time that it will take about 30 minutes is at 5.30am in the morning. Ensure you book your transfers prior to arrival. We used a company called Kenya Transfers (www.kenyatransfers.com) and they were very punctual, professional and polite.
We would go back to the hotel again and also visit Kenya.
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