I've been to the Kempinski a few times since it opened, once for an event and twice for a meal. I must say that the level of service is far beyond similar hotels in Nairobi or anywhere is Kenya. The staff is friendly, helpful and most importantly knowledgable.
The food is brilliant and became better every time I visited. Bearing in mind, the first time I went the hotel was still in its soft opening. However, even then, I didn't have much to complain about - not about the food and neither about the service.
The lobby has a small coffee & pastry cafe at the back - I think the pastries can be improved on, but the selection is ample and they serve something for everyone's taste.
I am looking forward to going back to the Kempinski and try out their new restaurants that will be opening soon as well as their gym and spa. One thing I did struggle with - their tight parking in the basement... :)
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