Rooms are well done and beds are wonderfully comfortable(I'm not a fan of the windows that look into bathrooms but it seems to be the trend); the toiletries are nice but not ultra-luxe, nice crisp LCD TVs with great channel selection
Adequate gym (could use more free weights) but certainly adequate. The gym is in a separate building called the Galleria. Swimming pool has recessed lighting and had a pleasant temperature.
The one current restaurant (there are others being build in the compound) has a good selection of food; reasonably priced for Nairobi however the portion sizes are not adequate especially the asian/Indian dishes. The buffet is an alternate but tends to be very meat heavy and quite pricey (40 USD)
Service overall was good - the person who checks you in walks you up to the room. They added a baby cot into my room and offered an assortment of fresh fruits a gratis at my request.
The conceirge is knowledgeable and trustworthy - the car we hired was reasonably priced compared to other taxis.
Great security at the front gates as well (if that's a factor in your stay)
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