We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

“Nairobi's Newest Secret” 5 of 5 stars
Review of Oro Restaurant and Lounge

Oro Restaurant and Lounge
Ranked #225 of 463 Restaurants in Nairobi
More restaurant details
Restaurant details
Good for: Bar scene, Romantic
Dining options: Dinner, Drinks, Lunch, Breakfast, Late Night, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff
Description: Oro is also opening a new gastronomic season with a makeover menu - blending tradition and creativity for lunch and dinner, but also to enjoy breakfast or an aperitif with friends. A safe haven in the city for those for whom combining lifestyle with business is essential, Oro is equipped with Wi-Fi and private connection. Roof Top BBQ Lounge for those enjoying outdoor. Italian flavour and international undertones: Oro is a well groomed, elegant refuge from everyday life in the city, where you can savour a rich selection of unique dishes and drinks immersed in an atmosphere reminiscent of La Dolce Vita in its fine dining indoor restaurant. Nyamgumi Road, Off Dennis Pritt Rod at the Roof Top of Suite Life Serviced Apartments. Outdoor BBQ Lounge or Indoor Fine Dining, the choice is yours!
portugal, Lisbon
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Nairobi's Newest Secret”
5 of 5 stars Reviewed November 1, 2012

This is the new secret in town. An uptown urban bar and restaurant that serves the best cocktails in town and the most tasteful meals that will tantalize your taste buds with every bite. The service is superb considering we were a big group that happened on a theme night (Mojito night) and they got their orders right and the food arrived at the same time while still warm . The owners made sure everyone was comfortable and well taken care of. We all went home happy and not cursing the night (as usual). We shall definitely visit again. :)

  • Visited October 2012
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Atmosphere
    • 4 of 5 stars
      Service
    • 5 of 5 stars
      Food
Helpful?
1 Thank mutheu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

36 reviews from our community

Visitor rating
    15
    11
    4
    4
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Nairobi
2 reviews
“Terrible service and approach to customers”
2 of 5 stars Reviewed October 28, 2012

My immediate sense of trouble began at the entrance gate which is guarded by rather ignorant security guards who inquire from you as a restaurant patron whom you are going to see at the restaurant and ask you to leave your Identification details at the gate.
Upon entry into the restaurant, it took 17 minutes to get service yet there were only 2 other patrons! Orders were mixed up,ingredients were missing eg it took 10 minutes for the waitstaff to inform me that I could not have a strawberry daiquiri as they were out of white rum and that my date could not have a diet coke as they had none!! How do these miss in a restaurant/lounge? All the while, the owner of the restaurant was present but never bothered to check on us.
We chose to eat elsewhere as the service was irritating enough to make us leave so cannot comment on the food.
On the up side, the place has a wonderful ambiance and clean bathrooms. However, their indifference to patrons and poor service will surely be their downfall. There's only so long a restaurant can be sustained by the tenants of the suite premises within which it is located in.

  • Visited October 2012
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Atmosphere
    • 1 of 5 stars
      Service
Helpful?
Thank Tidi G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Oro Restaurant and Lounge also viewed

 

Been to Oro Restaurant and Lounge? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing