Stayed at Hemingways before and after a week in the Serengeti. Rooms were very nice and well furnished. Grounds were well kept and nicely manicured and food was very good. Service was somewhat inconsistent. It was very good on the arrival day stay but was botched on return visit - fruit setup in room was missing the fruit (by that I mean the napkins, cutlery, etc. were provided, but the fruit was missing- and never delivered). Housekeeping arrived to do the turn down service at 10pm- inappropriately late. Morning wakeup call was missed. Improving service consistency would make this a great place to stay,
- Official Description (provided by the hotel):
- A member of Small Luxury Hotels of the World, Hemingways Nairobi has a sophisticated and tranquil ambiance. Set between Nairobi National Park and the foot of the Ngong Hills, Hemingways Nairobi is an exclusive 5* luxury boutique hotel located in the peaceful suburb of Karen far from the bustle of central Nairobi. An all-suite property providing full butler service, a brasserie, a sunset bar and lounge and a spa, this plantation style property is perfectly placed for trips to Nairobi National Park, the David Sheldrick Wildlife Trust and the capital. Each of the 45 suites is a generous size with en-suite bathrooms with walk-in closets, personalised mini bars, and a private terrace with magnificent views of the iconic Ngong Hills. ... more less
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