I can't find anything good to say about this hotel. On a recent (few hour) visit for a day room before a late night flight, our reservation wasn't in the system, the manager had no customer service skills and only persistence on our part got him to agree to let us have a room despite the fact that the hotel appeared to be almost empty. The room was hot without AC, the hotel was expensive and the restaurant attached was terrible. Everything in the hotel was in Chinese. Altogether, an extraordinary experience. The management & owners need to pay attention!
- Official Description (provided by the hotel):
- A 4 Star international Hotel situated in Kilimani area on Kilimani Road near YAYA CENTRE in the southern part of Nairobi. The hotel is well secured with alarm system within and outside perimeters. It is 19 km away from JKIA and 7 km from the city centre.Lt is surrounded with facilities which include shopping malls, hospitals, temples, churches and entertainment sports. ... more less
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