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“New Hotel in the City” 3 of 5 stars
Review of The Clarion Hotel

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The Clarion Hotel
Ranked #100 of 156 Hotels in Nairobi
Nairobi, Kenya
Level Contributor
118 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“New Hotel in the City”
3 of 5 stars Reviewed February 7, 2013

The coffee shop is excellent. However the meals in the dining room need an improvement. They need a bit of touch of class. The napkins look like they were recycled from another hotel and cutlery looks aged. Not so good for a dining experience in a new hotel.

Room Tip: Can work for a one night stop. Not conducive for long stay since it is in a very busy part of town.
See more room tips
  • Stayed February 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank Hjkenya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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32 reviews from our community

Traveler rating
    4
    6
    9
    9
    4
See reviews for
3
6
7
10
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
USA
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed November 2, 2012

Pros: nice enough rooms, nice staff, easy access to a restaurant, a bar, and a super cute coffee shop.

Cons: They claimed to have wifi, but we could barely find a signal. Also, they required us to pay in cash, despite allegedly accepting credit cards. When we tried to pay each morning, they insisted the machine was broken, but honestly, I think that was untrue - they just wanted to avoid paying fees. As a result, we spent way more US cash than we had budgeted for.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank RachandD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lusaka, Lusaka, Zambia
2 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed October 30, 2012

The hotel is newly renovated, the rooms aand bathrooms are clean. the staff team is friendly and always ready to assist. there is need to improve on food preparation and presentation. the bar needs variety of wine. there is an on and off of power problem and the corridors are dark. there is need to consider introducing a one day entertainment eg. one man guitar or a jazz band to avoid guests going out in search of entertaiment. overall the hotel is average.

Room Tip: higher floors have less noise.
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  • Stayed October 2012, traveled solo
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank Meggie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dar es Salam, Dar es Salaam, Tanzania
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed October 16, 2012

The hotel is new. the rooms are good and location in town but except that nothing.
1. The electricity in the passage was not there
2. the internet service was not available. although they gave me 25% discount for that but i needed internet
3. the shower either gives boiling water or cold water
4. the restaurant looked good & i just order milk + fruit. i just had fruit and left the restaurant as it took 20 mins for them to bring a glass of milk.
5. the telephone nos on the site are not in service

Room Tip: There are other cheaper hotels in town with same service
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  • Stayed October 2012, traveled on business
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
6 Thank Yogesh B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Clarion Hotel

Property: The Clarion Hotel
Address: Moi Avenue | Opposite Jevanjee Gardens, Nairobi 00506, Kenya
Location: Kenya > Nairobi > Nairobi Central Business District
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Wheelchair access Airport Transportation
Hotel Style:
Ranked #100 of 156 Hotels in Nairobi
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Clarion Hotel 4*
Number of rooms: 62
Official Description (provided by the hotel):
Welcome to The Clarion Hotel, Nairobi, an oasis of tranquility and serenity where we blend Hospitality with creativity to ensure consistent delivery of high quality service. The Clarion Hotel is located in the heart of Nairobi, overlooking the central business district and close to major landmarks. It is in Kenya's most exciting, commercial and entertainment district. ... more   less 
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