We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Top quality hotel”
Review of The Boma Nairobi

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Boma Nairobi
Ranked #9 of 169 Hotels in Nairobi
Certificate of Excellence
Reviewed May 14, 2014 via mobile

Two night stay whilst transiting through Nairobi. This hotel was a very enjoyable experience. Very large and well furnished room, modern bathroom with tub and shower, comfortable bed, and very clean. The breakfast was excellent.

One problem that I experienced consistently, however, was that hot water takes too long to come through to the room (several minutes). One maintenance problem that I reported late at night was rectified within 10 minutes.

Stayed: May 2014, traveled on business
1  Thank Graham K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (681)
Traveler rating
Traveler type
Time of year
Language
  • More languages

434 - 440 of 681 reviews

Reviewed May 13, 2014

Found the Boma to be expensive in comparison to other hotels in Nairobi, but the service was out of this world, the food fantastic and the facilities excellent. The amenities was clean, easily accessible and the staff sincere and eager to help and assist. Rooms are spacious and well organised and caters superbly for business travel. Showers needs a rethink in terms of size and practicality.

  • Stayed: May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Deon63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2014

I have stayed in three other hotels near JKIA, Nairobi and was keen to try the Boma. The key to this hotel is the VERY friendly staff and management. I was reliably met from JKIA on arrival and the car and driver were of a high standard. The rooms, spa, restaurants and general quality of the Boma are very impressive and the location is in a calm area with good access to Wislon Airport, JKIA and the city centre. The hotel overlooks the Nairobi National Park. I travel constantly and this one of the few times that I have been determined to write a review. A fantastic hotel !!

Room Tip: Make sure you have good WiFi coverage in your room. A booster is available.
See more room tips
  • Stayed: May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Nick G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2014

I really enjoyed my stay at The Boma. Nice room, great bed and good shower. The staff are very helpful. The restaurants serve very nice food. I used the gym and the pool and had a wonderful massage. And profits go to the Red Cross. A good deal all round.

Stayed: May 2014, traveled on business
Thank Tattie3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2014

The service was amazing, food great, comfort level wonderful and only a short drive to the airport using the hotel car for $20. They even provided a boxed breakfast when we had an early start to catch our flight. The only minor complaint would be that the showers were not great and we were looking forward to this after staying in very basic places before this.

  • Stayed: April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Michelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2014

I had a great stay there, staff friendly great breakfast, great rooms. lovely place i wish i would have stay there longer, i was in kenya for 3 months after two i move here best choice i made its a really quiet and wonderful place.

  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sinreb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2014

First, it is worthy of note that I travel specifically for business and Nairobi is always my transit point - in other words, I only spend max two nights in Nairobi before proceeding to my next destination.

Now with respect to the Boma, first they have excellent internet and I an never disconnected from the world when I am at this hotel and what is even more delightful is that it is free.

Next the rooms are exactly 5star standard. Extremely clean, beautiful and cosy. You will find that you can really rest when you enter that room.

Food: In general I am not a very adventurous eater so I eat only what I am familiar with. That said, everything thing I have eaten at the BOMA is spectacular. Kudo's to the chef!!!

Customer Service is spectacular; all of them. The receptionist work really fast to get you into your room. I must praise them especially for their extreme professionalism and high customer service skills. Once I arrived at the hotel and my online reservation had not reached them. They still immediately checked me in while they sought things out. I was incredibly impressed. Some other hotels would just keep you standing in the lobby even after you present them with your booking print out. All hotels where I had had this kind of treatment, I have vowed never to return to even if they were the last choice - in which case I will rather sleep under a bridge or on the floor at the airport,

The Boma guys really know how to treat their customers and I am most assuredly confident that you will love it. It is a full 5star hotel and the price is the best you can get anywhere.

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tony_T_1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Nairobi hotels
Sarova Stanley
#6 of 169 in Nairobi
1,189 reviews
Fairview Hotel
#3 of 169 in Nairobi
1,303 reviews
Show Prices
Show Prices
Show Prices
Highridge
Tribe Hotel
Tribe Hotel
#4 of 169 in Nairobi
969 reviews
Fairmont The Norfolk
#12 of 169 in Nairobi
1,084 reviews
The Heron Portico
#5 of 169 in Nairobi
538 reviews
Show Prices
Show Prices
Show Prices

Been to The Boma Nairobi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Boma Nairobi

Address: Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 169 Hotels in Nairobi
Price Range: $113 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Boma Nairobi 5*
Number of rooms: 148
Official Description (provided by the hotel):
Hospitality has now become a new front in the fight against human suffering. Kenya Red Cross Society has taken this concept to the next level with the launch of The Boma Nairobi. This is a luxury deluxe hotel with an adjoining conference centre offering world-class hospitality, having every penny of profit funding the KRCS’s humanitarian work. This is 'hospitality with a conscience.' ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotwire, Priceline, Hotels.com, getaroom.com, TripOnline SA, Cancelon and HotelQuickly so you can book your The Boma Nairobi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing