First, it is worthy of note that I travel specifically for business and Nairobi is always my transit point - in other words, I only spend max two nights in Nairobi before proceeding to my next destination.
Now with respect to the Boma, first they have excellent internet and I an never disconnected from the world when I am at this hotel and what is even more delightful is that it is free.
Next the rooms are exactly 5star standard. Extremely clean, beautiful and cosy. You will find that you can really rest when you enter that room.
Food: In general I am not a very adventurous eater so I eat only what I am familiar with. That said, everything thing I have eaten at the BOMA is spectacular. Kudo's to the chef!!!
Customer Service is spectacular; all of them. The receptionist work really fast to get you into your room. I must praise them especially for their extreme professionalism and high customer service skills. Once I arrived at the hotel and my online reservation had not reached them. They still immediately checked me in while they sought things out. I was incredibly impressed. Some other hotels would just keep you standing in the lobby even after you present them with your booking print out. All hotels where I had had this kind of treatment, I have vowed never to return to even if they were the last choice - in which case I will rather sleep under a bridge or on the floor at the airport,
The Boma guys really know how to treat their customers and I am most assuredly confident that you will love it. It is a full 5star hotel and the price is the best you can get anywhere.
- Official Description (provided by the hotel):
- Hospitality has now become a new front in the fight against human suffering. Kenya Red Cross Society has taken this concept to the next level with the launch of The Boma Nairobi. This is a luxury deluxe hotel with an adjoining conference centre offering world-class hospitality, having every penny of profit funding the KRCS’s humanitarian work. This is 'hospitality with a conscience.' ... more less
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