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“Plesantly surprised” 4 of 5 stars
Review of The Boma Nairobi

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The Boma Nairobi
Ranked #5 of 156 Hotels in Nairobi
Certificate of Excellence
Miami, Florida
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Plesantly surprised”
4 of 5 stars Reviewed February 11, 2014

This hotel is pretty close by the airport and a little far from the downtown area but very nice. The hotel rooms were clean and modern. The breakfast was delicious and the overall service was great. It was just a short overnight trip in preparation for our safari but was perfect for what we needed.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank LeCattt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AggreyB, Manager at The Boma Nairobi, responded to this review, February 13, 2014
Hi LeCattt,
Thank you for the review.
We hope we will get another opportunity to host you before the end of your tour of Kenya.
Enjoy your safari.
Aggrey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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535 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
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  • Dutch first
  • English first
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English first
Ontario
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed February 6, 2014

The Boma Hotel in Nairobi is relatively new, and reasonably close to both the international airport and the Wilson airstrip.

It is a lovely, modern hotel with exceptional security. The staff are very pleasant and friendly. The breakfast buffet was excellent with lots of variety both hot, cold, Asian and western. The rooms were large, comfortable and well appointed. Our bathroom had a jetted tub and was quite a spacious bathroom space.

We were only there for 1 night but would definitely recommend to others and stay there again ourselves if ever back in Nairobi.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank HardCurves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AggreyB, Manager at The Boma Nairobi, responded to this review, February 10, 2014
Hi HardCurves,
Thank you for sharing your views and commendation.
Our team is greatly motivated by your kind words. We look forward to your next visit.
Regards
Aggrey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delhi
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed January 30, 2014

The hotel is near the airport and in the outskirts. The rooms are big and from a high floor one can has a good 180 degree city view from a distance. The gym is big and lots of equipment.

The water is probably hard as it takes a lot of time to remove soap. Also while having a bath experienced waves of hot and cold water. The Wi fi is weak.

I planned to stay 9 nights but moved to Ole Sereni after two.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank soodmanu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AggreyB, Manager at The Boma Nairobi, responded to this review, February 2, 2014
Good day Soodmanu,
Thank you for your feedback.
We are disappointed for failing to meet your expectations during your stay. The team has noted your concerns and corrective action is being taken to address them permanently.

Enjoy the rest of your stay in Nairobi and we hope to see you on your return visit.

Regards,
Aggrey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 28, 2014 via mobile

Stayed at the Boma hotel last week for six nights. Excellent experience. Staff were great and helpful; our first day there, we had a hotel driver take us around the city for 6 hours to help get us oriented to being there. It was a cost effective 'tour' (about $70) that was a great orientation. Breakfast was amazing every single day. The pool, gym were beautiful and completed and there was reliable internet. Most importantly, the profits go to support the Red Cross in East Africa. What was there not to like.

Stayed January 2014, traveled on business
Helpful?
Thank Jodi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AggreyB, Manager at The Boma Nairobi, responded to this review, January 28, 2014
Hello Jodi,
Thank you for your feedback. We are happy that you found our facilities and services to be of acceptable quality. We hope you will continue supporting our cause.
Thank you and see you soon.

Aggrey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ekaterinburg
Level Contributor
75 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed January 26, 2014

We had stay there on our way back to home. The hotel is real 5 stars, it placed not far from the international airport and very convinient for not long stay in Nairobi. They have good restaurants and bars there and also good security service. The Carnivor restaurant is also not far and we visited it and enjoyed that a lot. The staff is friendly and highly trained. I can recommend this hotel for travellers who don't have an obligatory programme in Nairobi and who just like good service.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Mikhail N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AggreyB, Manager at The Boma Nairobi, responded to this review, January 28, 2014
Hi Mikhail,
Thank you for the review.
We appreciate your feedback as it enables us to continuously align our products and service delivery to our guests’ needs.
Thank you
Aggrey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 19, 2014

I enjoyed my stay at the Boma. The room was spacious, tastefully furnished, and very clean. The location is in a quiet area in Nairobi and fairly close to the airports (international and domestic). The hotel was quite modern and the employees were helpful. I would recommend staying here, especially given the fact that the hotel supports the Red Cross.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank ssm230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AggreyB, Manager at The Boma Nairobi, responded to this review, January 28, 2014
Good day SSM230,
Thank you for sharing your views and for recommending our hotel.
We are glad you enjoyed your stay with us and we look forward to being of service you on your return visit to Nairobi
Kind regards
Aggrey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durban
Level Contributor
149 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed January 19, 2014

Stayed at this hotel a few times after previously staying elsewhere, but decided to give this a try as another option, and never disappointed!
The rooms are very large by any standards; they have a good swimming pool and fitness centre (although the pool can be cold!); both the onsite restaurants are very good, and the dinner buffet at the Johari restaurant is well-worth it; the coffee bar serves excellent coffee and cake, and is a nice spot to sit and relax or catch up on emails; and finally the staff - extremely friendly and efficient, and enough staff in all areas of the hotel, so there's always someone right there when you need something.
I love it, and will always stay there when in Nairobi!

Room Tip: Choose a non-smoking room!!! My colleagues who stay in smoking rooms always claim to have a far smal...
See more room tips
  • Stayed December 2013, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Anfield33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Boma Nairobi

Property: The Boma Nairobi
Address: Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 156 Hotels in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Boma Nairobi 5*
Number of rooms: 148
Official Description (provided by the hotel):
Hospitality has now become a new front in the fight against human suffering. Kenya Red Cross Society has taken this concept to the next level with the launch of The Boma Nairobi. This is a luxury deluxe hotel with an adjoining conference centre offering world-class hospitality, having every penny of profit funding the KRCS’s humanitarian work. This is 'hospitality with a conscience.' ... more   less 
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