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“Comfortable, welcoming, and good for JKIA and Karen area” 5 of 5 bubbles
Review of The Boma Nairobi

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The Boma Nairobi
Ranked #7 of 161 Hotels in Nairobi
Certificate of Excellence
Santa Fe, New Mexico
Level Contributor
181 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 230 helpful votes
“Comfortable, welcoming, and good for JKIA and Karen area”
5 of 5 bubbles Reviewed September 22, 2013

We really enjoyed the size of the room here, and the size and security of the compound. The room had space between furnishings, an end bench at the foot of the bed, and coffee/tea set-up. There were many surfaces provided to spread out clothes and other items. The bathroom was quite acceptable. As is typical, the mattress was hard, but we brought camp mattresses.
The breakfast choices at the buffet were fantastic, with a great omelet station, as was the setting. I was unable to eat a full buffet but they provided a la carte options. The restaurant has great light and decor, including nifty tree-like lights.
The less-formal restaurant was OK.
The spa and pool area looked great; the pool was more of a real pool to enjoy rather than a showpiece for a fancy bar. The fitness room was large with much equipment.
Service was great. All of the staff were very friendly and helpful, and when we had a problem getting hot water an engineer came immediately and fixed quickly.
Location: as others have noted, it is as close as 15 minutes from JKIA airport (but may be longer depending upon traffic!) It IS a ride through traffic from Boma to downtown. However, that makes it much more quiet in the evening. Another advantage over a downtown location, however, is that it is a shorter ride to the Karen area of Nairobi (the Giraffe Center, Sheldrick Trust, the Bomas of Kenya, etc.).

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kosmo63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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578 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Crieff, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed September 22, 2013

Stayed here for one night early August, very comfortable stay, free wifi great breakfast. Airport transfers all worked fine. Staff very helpful especially next morning when we could not return to airport because of fire, willing to try and arrange alternative transport for us but our own travel agent managed in the end.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Joelle_ferguson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed September 20, 2013

My stay at The Boma was very short. Just enough time to check in, have some dinner and some wine, sleep off the travel, and head back out.

The staff and management were very friendly and very helpful. The place was very clean and the architecture was appealing. The food was delicious and the wine good too at a fair price. The hotel had its own gift shop that was appreciated as we were only in Nairobi for a short time and the International Airport terminal was shut down for a fire.

The hotel set up a ride for us to a small hard-to-find airline at the domestic Wilson Airport for a small fee and it went very smoothly.

The room was very nice and the bed was comfortable. There was not much of a view, but there's not much they can do about that. The wifi was free, but it was not explained well how to access it. We were there such a short time, I never called down to figure it out. Also, the shower leaked to the floor, but small problems for an otherwise very comfortable quick stay.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Richie_J_D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dakar, Senegal
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed September 17, 2013

I was at the Boma for a day early september 2013. Impeccable rooms, nice TV and connectivity offer, outstanding service,kind and professional, delicious dinner, and very conveniently located near the airport. Plus : it is owned by the red cross, so the profits go to an important cause : so indulge yourself and help people !

  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank toubabadakar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aggrey B, General Manager at The Boma Nairobi, responded to this review, September 18, 2013
Hello toubabadakar,

Thank you for sharing your views.

We are excited that our team took good care of you during your brief visit to Nairobi. We hope you will contninue supporting on your return visits to our city.

Regards,
Aggrey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed September 16, 2013

We needed somewhere near the airport to recover from days of driving and cheaper accommodation. Somewhere to start afresh for the next country and The Boma was great. Only opened 8 months ago, it was quiet and the restaurant was empty. Food excellent if expensive compared to where we have been. Would go back again for a short visit.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Revelation780
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aggrey B, General Manager at The Boma Nairobi, responded to this review, September 16, 2013
Hello Revelation780,
Thank you for your review.
We are happy our hotel provided you with the peace and tranquility you needed for the next leg of your journey.
We look forward to your next visit.
Thank you
Aggrey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Somerset West, South Africa
Level Contributor
38 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed September 15, 2013

Very nice place. Excellent reception. Rooms are big enough to swing a cat in. At least they had rugby on DSTV! Restaurants were good. World class hotel gym. Big swimming pool. An oasis from the parking lot (read traffic) on the roads outside, but that's Nairobi!

Stayed September 2013, traveled on business
Helpful?
Thank Keith P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aggrey B, General Manager at The Boma Nairobi, responded to this review, September 16, 2013
Hi Keith,
Thank you for sharing your views about our hotel.
We are glad our environment provided you with the serenity you needed while in Nairobi.
We look forward to hosting you again soon.
Regards
Aggrey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Kenya
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed September 15, 2013

The Boma Hotel is a New outfit in the City of Nairobi. really a 5 star hotel built to serve. It is clean and modern, good for family outing, business personalities and corporate bodies.
The Boma Hotel is well located in the City of Nairobi. Good for conference.

I stayed there with my family and we were impressed by the service. The costs are worth the service.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Victoriasafaris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aggrey B, General Manager at The Boma Nairobi, responded to this review, September 18, 2013
Hi Victoriasafaris,
We are glad that you and your family were impressed by products and services. With the escalating costs of everything, we happy that you found our prices to be still competitive.
Thank you and see you soon!
Aggrey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Boma Nairobi

Property: The Boma Nairobi
Address: Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 161 Hotels in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Boma Nairobi 5*
Number of rooms: 148
Official Description (provided by the hotel):
Hospitality has now become a new front in the fight against human suffering. Kenya Red Cross Society has taken this concept to the next level with the launch of The Boma Nairobi. This is a luxury deluxe hotel with an adjoining conference centre offering world-class hospitality, having every penny of profit funding the KRCS’s humanitarian work. This is 'hospitality with a conscience.' ... more   less 
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