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“Good food, good sleep, good hotel” 4 of 5 stars
Review of The Boma Nairobi

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The Boma Nairobi
Ranked #5 of 156 Hotels in Nairobi
Certificate of Excellence
Houston, Texas
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Good food, good sleep, good hotel”
4 of 5 stars Reviewed September 20, 2013

My stay at The Boma was very short. Just enough time to check in, have some dinner and some wine, sleep off the travel, and head back out.

The staff and management were very friendly and very helpful. The place was very clean and the architecture was appealing. The food was delicious and the wine good too at a fair price. The hotel had its own gift shop that was appreciated as we were only in Nairobi for a short time and the International Airport terminal was shut down for a fire.

The hotel set up a ride for us to a small hard-to-find airline at the domestic Wilson Airport for a small fee and it went very smoothly.

The room was very nice and the bed was comfortable. There was not much of a view, but there's not much they can do about that. The wifi was free, but it was not explained well how to access it. We were there such a short time, I never called down to figure it out. Also, the shower leaked to the floor, but small problems for an otherwise very comfortable quick stay.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Richie_J_D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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534 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Dakar, Senegal
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed September 17, 2013

I was at the Boma for a day early september 2013. Impeccable rooms, nice TV and connectivity offer, outstanding service,kind and professional, delicious dinner, and very conveniently located near the airport. Plus : it is owned by the red cross, so the profits go to an important cause : so indulge yourself and help people !

  • Stayed September 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank toubabadakar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aggrey B, General Manager at The Boma Nairobi, responded to this review, September 18, 2013
Hello toubabadakar,

Thank you for sharing your views.

We are excited that our team took good care of you during your brief visit to Nairobi. We hope you will contninue supporting on your return visits to our city.

Regards,
Aggrey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 16, 2013

We needed somewhere near the airport to recover from days of driving and cheaper accommodation. Somewhere to start afresh for the next country and The Boma was great. Only opened 8 months ago, it was quiet and the restaurant was empty. Food excellent if expensive compared to where we have been. Would go back again for a short visit.

  • Stayed September 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Revelation780
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aggrey B, General Manager at The Boma Nairobi, responded to this review, September 16, 2013
Hello Revelation780,
Thank you for your review.
We are happy our hotel provided you with the peace and tranquility you needed for the next leg of your journey.
We look forward to your next visit.
Thank you
Aggrey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Somerset West, South Africa
Level Contributor
37 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed September 15, 2013

Very nice place. Excellent reception. Rooms are big enough to swing a cat in. At least they had rugby on DSTV! Restaurants were good. World class hotel gym. Big swimming pool. An oasis from the parking lot (read traffic) on the roads outside, but that's Nairobi!

Stayed September 2013, traveled on business
Helpful?
Thank Keith P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aggrey B, General Manager at The Boma Nairobi, responded to this review, September 16, 2013
Hi Keith,
Thank you for sharing your views about our hotel.
We are glad our environment provided you with the serenity you needed while in Nairobi.
We look forward to hosting you again soon.
Regards
Aggrey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Kenya
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 15, 2013

The Boma Hotel is a New outfit in the City of Nairobi. really a 5 star hotel built to serve. It is clean and modern, good for family outing, business personalities and corporate bodies.
The Boma Hotel is well located in the City of Nairobi. Good for conference.

I stayed there with my family and we were impressed by the service. The costs are worth the service.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Victoriasafaris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aggrey B, General Manager at The Boma Nairobi, responded to this review, September 18, 2013
Hi Victoriasafaris,
We are glad that you and your family were impressed by products and services. With the escalating costs of everything, we happy that you found our prices to be still competitive.
Thank you and see you soon!
Aggrey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 15, 2013

I stayed only 1 night on my way to Maasai Mara. I requested airport transfer in advance via email and received response very promptly (charge $USD15 per person). The hotel's driver did wait for me at the airport until I got out which involved some delay due to bags arriving late. Check-in was very efficient. All staff are very friendly providing service with a smile. Hotel is new and modern. Rooms and the hotel overall are clean. Food is good. Now the really great stuff: On my way back from Maasai Mara I flew Safarilink which was a good experience. I arrived on WIlson airport where I was planning to spend a few hours before transferring to the Kenyatta International airport for my next flight at 23:50. However I found that Safarilink was closing their terminal at 18:30. I did not want to go to Kenyatta early because of the issues there. So I called Boma and asked them to pick me up. The switchboard lady (Lilian) was extremely nice and organised the pick up very promptly. I went to Boma reception and explained that I will not check in but only use their restaurant before going to Kenyatta. The receptionist (sorry I did not take her name) offered to store my luggage and then offered me the opportunity to freshen up in their health centre which was extremely welcome - many thanks, this is excellent customer service, typical Kenyan hospitability. This finished a great Kenyan holiday on a high note. Well done Boma, well done Kenya. Asante! I'll be back.

  • Stayed September 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Ioan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aggrey B, General Manager at The Boma Nairobi, responded to this review, September 16, 2013
Hi Ioan,
Thank you very much for the review.
Our team is exited that they contributed to a memorable Kenyan experience for you. We look forward to your next visit to Kenya and hope that we will remain in your itinerary.
Regards,

Aggrey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed September 14, 2013

I thoroughly recommend the Boma Hotel. Friendly, professional staff, clean rooms, comfy beds, lovely swimming pool and a welcoming atmosphere greeted us. I was concerned the hotel may not provide good vegetarian dishes after reading an older review, but they have changed their menu to include many vegetarian options. Room service meals are very good too. We are looking forward to staying there again in October and if I return to Nairobi will definitely book this hotel.

  • Stayed August 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank novalane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aggrey B, General Manager at The Boma Nairobi, responded to this review, September 16, 2013
Hi Nnovalane,

Thank you for recommending our hotel.
We take customer feedback seriously and we continuously tailor our offering to suit their needs.
See you in October!

Regards
Aggrey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Boma Nairobi

Property: The Boma Nairobi
Address: Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 156 Hotels in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Boma Nairobi 5*
Number of rooms: 148
Official Description (provided by the hotel):
Hospitality has now become a new front in the fight against human suffering. Kenya Red Cross Society has taken this concept to the next level with the launch of The Boma Nairobi. This is a luxury deluxe hotel with an adjoining conference centre offering world-class hospitality, having every penny of profit funding the KRCS’s humanitarian work. This is 'hospitality with a conscience.' ... more   less 
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