I stayed only 1 night on my way to Maasai Mara. I requested airport transfer in advance via email and received response very promptly (charge $USD15 per person). The hotel's driver did wait for me at the airport until I got out which involved some delay due to bags arriving late. Check-in was very efficient. All staff are very friendly providing service with a smile. Hotel is new and modern. Rooms and the hotel overall are clean. Food is good. Now the really great stuff: On my way back from Maasai Mara I flew Safarilink which was a good experience. I arrived on WIlson airport where I was planning to spend a few hours before transferring to the Kenyatta International airport for my next flight at 23:50. However I found that Safarilink was closing their terminal at 18:30. I did not want to go to Kenyatta early because of the issues there. So I called Boma and asked them to pick me up. The switchboard lady (Lilian) was extremely nice and organised the pick up very promptly. I went to Boma reception and explained that I will not check in but only use their restaurant before going to Kenyatta. The receptionist (sorry I did not take her name) offered to store my luggage and then offered me the opportunity to freshen up in their health centre which was extremely welcome - many thanks, this is excellent customer service, typical Kenyan hospitability. This finished a great Kenyan holiday on a high note. Well done Boma, well done Kenya. Asante! I'll be back.
- Official Description (provided by the hotel):
- Hospitality has now become a new front in the fight against human suffering. Kenya Red Cross Society has taken this concept to the next level with the launch of The Boma Nairobi. This is a luxury deluxe hotel with an adjoining conference centre offering world-class hospitality, having every penny of profit funding the KRCS’s humanitarian work. This is 'hospitality with a conscience.' ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Travelocity, TripOnline SA, Cancelon, Hotwire, getaroom.com and HotelQuickly so you can book your The Boma Nairobi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.