I am a regular business visitor to Nairobi (4 times a year, a week at a time) and this will now be my hotel of choice.
The location for me is ideal - close to the airport, just off Mombasa road, so no more sitting in traffic for hours a day.
As a new property it is clean, eye catching, and appealing. The airport collection was on time and easy to find. Check in was quick and easy and whilst we had a dispute about the cost of the transfer (I had included it in the prepayment, they wanted cash), the front office said not to worry, go to the room, freshen up and we can discuss it later - good attitude!
I then got the standard tour of the room, how the A/C works etc, but at least this time the lady didn't hang around waiting for a tip like so much of Africa. Same with the luggage drop off, in and out.
The rooms are of a high standard, decent working area, good flatscreen, plenty of charging plugs, tea and coffee and mini bar and comfortable bed with high quality linen.
The bathrooms are also very good. Soft towels, good quality complimentary soaps etc and very good hot water pressure.
Wifi was decent speed and was FREE! Well done Boma. This alone makes such a change from other NBO hotels.
The restaurant was also up to standard. Good food, good service. The dinner buffet could have had a bit more choice, and the bread board at breakfast could have been better stocked - but that is nit picking.
Overall, very impressed for Nairobi.
- Official Description (provided by the hotel):
- Hospitality has now become a new front in the fight against human suffering. Kenya Red Cross Society has taken this concept to the next level with the launch of The Boma Nairobi. This is a luxury deluxe hotel with an adjoining conference centre offering world-class hospitality, having every penny of profit funding the KRCS’s humanitarian work. This is 'hospitality with a conscience.' ... more less
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