We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,192)
Filter reviews
1,192 results
Traveler rating
447
558
126
34
27
Traveler type
Time of year
LanguageAll languages
More languages
447
558
126
34
27
Show reviews that mention
All reviews close to the airport spur restaurant international airport mombasa road modern hotel jomo kenyatta an airport hotel overnight stay long flight wilson airport gift shop stayed one night buffet breakfast masai mara comfortable rooms business hotel short stay
Filter
Updating list...
47 - 52 of 1,192 reviews
Reviewed October 22, 2018

Although we stayed just 2 nights and couldn’t experienced everything at the hotel, the ambiance, the people, the food and the service were very good. Almond milk in breakfast, good coffee and vegetarian options in dinner made the stay more comfortable for me.

Date of stay: October 2018
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 606yesims
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EkaHotel, Manager at Eka Hotel Nairobi, responded to this reviewResponded October 23, 2018

Dear 606yesims,

Many thanks for staying with us and taking time to share your feedback on this platform. We are very delighted to read that you enjoyed your stay and that we met your expectations.

We have shared your feedback with our team as it will play a big role in motivating us every day.

We hope to welcome you back in your return visit. Hopefully soon.

Best regards,
Eka Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 21, 2018

Your rooms were excellent, well organized, well cleaned and the services at the room level was okay. I enjoyed your host and I promise to visit EKA HOTEL once again. I really enjoyed your meals and your Internet. The service men and women were very cooperative.

Room tip: Was excellent
Date of stay: October 2018
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank sammwalimu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EkaHotel, Manager at Eka Hotel Nairobi, responded to this reviewResponded October 23, 2018

Dear sammwalimu,

Thank you for staying with us. It was such a great pleasure hosting you. We are delighted that you enjoyed your stay and our facilities at large. We look forward to another opportunity to welcome you back in your return visit.

Warm regards.
Eka Hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 21, 2018

First time we had to go through a security checkpoint for the car to enter the hotel parking lot and first time we had to go through airport type security to enter the hotel; and they give you an ID card in case you leave the building so that you can get back in. Rooms are a bit spartan. They had a live band on when we arrived late at night. In the morning we had a very early wake up and departure time. They allowed us to open the breakfast buffet early to get a bit to eat before departure. Good for them

Date of stay: March 2018
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
Thank cjdotheworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EkaHotel, Manager at Eka Hotel Nairobi, responded to this reviewResponded October 22, 2018

Dear cjdotheworld,

First and foremost a big thank you for your recent stay and the online review in this platform. We value every feedback as it helps us to improve where required and necessary as well as to improve on our services and maintain our standards where required.

We are looking forward to welcoming you back to Eka Hotel on your next visit to the beautiful city of Nairobi.

Sincerely yours,
THE MANAGEMENT

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 20, 2018

We stayed here 2 nights before travelling in Kenya and going on a sarfari. The Eka Hotel has its own car service, all drivers are professional on the chaotic roads and we always felt safe. The hotel itself was clean, open and stylish. The staff were undoubtedly friendly and welcoming and always helpful. Our room was well equipped and spacious, the shower was powerful and good quality. The breakfast had a massive selection of different foods and all fresh and tastey.

We didn’t dine at the hotel, but we did use their transfer service, we wanted to explore Nairobi and go to the Elephant Orphanage and Giraffe Sanctuary, the hotel provides a service where we have a driver for 5 hours so we can go wherever we want, both these places you will only spend an hour at maximum so this worked well as we also went to the Mambo Village and Snake Park on recommendation of the driver/hotel.

In the evening we went to the caravore restaurant which we would strongly recommend and the restaurant was able to call the hotel to send a driver to collect us. All costs were charged to our room and the breakdown was in dollars which was easier to understand than KES.

My husband used the gym, which had all the basic equipment that meant he could do a good workout.

Overall when we come back to Nairobi we would definitely look at staying here again. Really enjoyed our stay.

Date of stay: October 2018
Trip type: Traveled as a couple
Thank Katie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EkaHotel, Manager at Eka Hotel Nairobi, responded to this reviewResponded October 22, 2018

Dear Katie G,

Thank you for staying with us. It was such a great pleasure hosting you. We are delighted that you enjoyed your stay and our facilities at large. We look forward to another opportunity to welcome you back in your return visit.

Warm regards.
Eka Hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 20, 2018

Service in restaurant incredibly slow and prices higher than expected. Poor info on dining options available. Manager very helpful when a doctor was needed. Air conditioning failed and we were kept waiting for an engineer, finally found us another room .

Date of stay: October 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank rhall54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EkaHotel, Manager at Eka Hotel Nairobi, responded to this reviewResponded October 22, 2018

Dear Rhall54,


First and foremost a big thank you for your recent stay and the online review in regards to the service and the air condition unit, we value every feedback as it helps us to improve where required and necessary as well as to improve on our services and maintain our standards where required.

We have taken note of your concerns and we have addressed the issue internally with the concerned departments in order to increase our delivery speed, unfortunately we had some expansion valves that failed and have since replaced most of them, which working on the rest to be replaced accordingly in order to avoid such incidences in the future.

We are happy that our manager on duty was able to assist you and we are looking forward to welcoming you back to Eka Hotel on your next visit to the beautiful city of Nairobi.


Sincerely yours,
THE MANAGEMENT

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews