Reata is probably worth somewhere between good & very good as there are small, annoying problems.
Our 2 bedroom apartment on the 3rd floor had a wow factor when we first walked through & was well furnished, very clean & comfortable.
Our problems, though small, did detract from our overall enjoyment ---
Without air conditioning it is necessary to leave the windows open for the breeze, but there are no screens on the windows. We asked the staff to spray our rooms when we went out at night so we could return to a mozzie free apartment.
With leaving the inside windows open all voices travel up the shaft from down below as if they were just outside.
We turned up for breakfast at the opening time to find the place deserted. It took quite some time for things to get organised & we were late for our scheduled departure.
On a few occasions we had trouble with the hot water switching. Maintenance fixed the problem very quickly but it is inconvenient when you have to call them after stepping out of a cold shower. I also had a problem with the phone operation & again maintenance did not appear to.
If you want fruit for breakfast you have to request it -- & you will be rewarded with the best fresh fruit salad you can imagine. The breakfasts generally were very good quality.
So please read this as intended-- the place is very clean & comfortable. It just needs a little bit of thought to make it excellent.
The staff were pleasant & efficient.
- Official Description (provided by the hotel):
- The apartment complex comprises 28 one-bedroom units and 1 three-bedroom apartment over four floors. Each room is luxuriously furnished, with a fully equipped kitchen area, an ultra-modern living room and big-screen satellite TV, and relaxing bedroom. We also have a fully operational restaurant- The Bamboo- with an outdoor pavilion and a-la carte menu, as well as a sun terrace on the first floor. ... more less
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