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“nice food, good for children” 4 of 5 stars
Review of Safari Park Hotel

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Safari Park Hotel
4.0 of 5 Hotel   |   Thika Road, Kasarani | P.O. Box 45038, Nairobi, Kenya   |  
Hotel amenities
Ranked #21 of 156 Hotels in Nairobi
Nairobi, Nairobi, Kenya
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“nice food, good for children”
4 of 5 stars Reviewed January 4, 2013

the lunch was nice but the buffet menu is quite limited compared with the other top hotels in nairobi. but the grounds and hotel is beautiful!! good for family outings especially if you have children. they have quite a lot of activities and a menu to fit all

  • Stayed December 2012, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Yvonne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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481 reviews from our community

Traveler rating
    130
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    15
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
57 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 stars Reviewed January 4, 2013

The hotel itself is very pretty located in a tropical setting. However, the service and staff were frustrating compared to all the other hotels I've stayed at in Kenya. At breakfast I requested coffee before sitting down and finally received it after completing my breakfast 15 minutes late. There were 5 other people in breakfast area so it was not an issue of being busy.

The wifi in the room didn't work and when I called the reception they pretended they couldn't hear me on the phone, calling 3x. Then they said they would call back in minutes with the answer - I never received the call.

The internet prices are absolutely outrageous. Would I stay there again - definately not. I booked at the Hilton when I returned to Nairobi.

Stayed December 2012, traveled solo
Helpful?
Thank discodollydiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed January 1, 2013

Great gardens with well kept grounds. The staff is helpful and very accommodating. We went there for lunch and had a lunch buffet. The food was ok and the kids loved the milkshakes. The pool is a great attraction especially for the kids. I have not tried the night experience and it seems worth trying.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank KCCfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed December 16, 2012

Perhaps the best gardens in all of East Africa. Simply magnificent. Worth a visit even if you are not staying overnight. The food: not that great. Hotel now owned by Koreans, so most of the food, the gym, and the strange sauna with weird massage ladies walking around, are all to East Asian tastes. Nonetheless, even for non-Koreans, the hotel is a must see and must stay in Nairobi. The road getting to the hotel, Thika Road, used to be a nightmare. However, the road is now an 8 lane highway and times to and from the city center are minimal. Great location. Finally, great evening traditional African show performances after dinner. Ask your waiter about where to go because there are no signs directing you where to see the show.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Scott B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laguna Niguel, CA
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 16, 2012

Decent, that's all I can say. The lobby is nicely appointed, after arriving from a 18 hour flight from Los Angeles, and leaving the cruddy little airport in Nairobi, I arrived here to find a lobby filled with the pre-recorded sounds of frogs and crocs coming from the attractive water feature out front. The rooms were halfway decent, that's the best I can say. The rooms were nicely appointed in dark wood all over, with an African decor motif. However, the plumbing in the bathrooms was the worst that I had ever seen in a modern hotel. The faucets were old and leaky, and barely any water came out, the bath faucets were equally old and leaky. the toilet was ancient, possibly from the 1950's. This place really needs a complete plumbing do-over to get it up to par with modern standards. After seeing many hotels in Africa, I can say that plumbing is not Africa's strong point.
The location is not the best either, the roads leading away from the hotel are rutted dirt roads teaming with people and donkey carts, Very rough and bouncy. The surrounding neighbourhood is not exactly teaming with wildlife as they promised, instead it's teaming with thugs and hooligans. Lock your car doors, you're in Nairobi now.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Biff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antwerp, Belgium
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 10, 2012

Safari Park is a good hotel. For Africa, its great. Things the average person needs to know...

Good:
-) Large, even when full hotel seems empty
-) Great bar and good restaurants with plenty of variety. In particular the Sunday buffet & teppanyaki are worth a mention.
-) Nice pool environment, good steam room and baths
-) Freindly staff all around all the time
-) Hotel feels secure in what is not the best part of town
-) Nice room ambience, nice service touches like preparation of the room for you to sleep
-) The show provides good light entertainment

Bad:
-) Prices are very high in restaurants and bars
-) Prices for laundry are extortion
-) Slow check in/check out (note this when you're trying to leave in a hurry!)
-) Bathrooms could be updated & modernised in most rooms
-) Many rooms have a door linking two rooms which lets through a lot of sound, you can be unlucky...
-) Bed quality varies from room to room, you can strike it lucky and get a great one.... or not
-) Saturday night there can be noise until quite late from wedding parties

There have been a couple of points about air conditioning in reviews. It is not needed in Nairobi climate. Unless you are particularly sensitive, you will be fine the room is temperate at night and does not warm up much during the day.

Room Tip: 800's are closest to breakfast and facilties, but are more noisy whilst 500's are furthest a...
See more room tips
  • Stayed December 2012, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank lebrit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubendorf, Switzerland
Level Contributor
87 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed December 2, 2012

Stayed in this hotel for one night before our Safari started. It's a nice hotel, but not so much it's surroundings. Luckily we didn't have to leave the hotel grounds for anything as they have everything (restaurants, bars, ...). The room was good, the bed was a bit hard. Staff was friendly.

We would recommend this hotel.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank patm82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Safari Park Hotel

Property: Safari Park Hotel
Address: Thika Road, Kasarani | P.O. Box 45038, Nairobi, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Spa Swimming Pool
Hotel Style:
#3 Casino Hotel in Nairobi
#13 Spa Hotel in Nairobi
#20 Luxury Hotel in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Safari Park Hotel 4*
Number of rooms: 204
Official Description (provided by the hotel):
‘THE AFRICAN PARADISE’ Surrounded by 50 acres of beautifully manicured gardens, the Safari Park Hotel & Casino combines the elegance of African architecture and art with an infrastructure at the leading edge of technology. Located only 15 minutes from the Nairobi city centre, the hotel offers calmness and serenity away from the fast pace of the city. The five-star hotel boasts 205 luxurious rooms each with en-suite bathrooms, antique African-themed four-poster beds and furniture. All the rooms have rear and front private large garden view balconies. ... more   less 
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Also Known As:
Safari Park Nairobi

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