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“Wonderful hotel with amazing staff!” 5 of 5 stars
Review of Safari Park Hotel

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Safari Park Hotel
Ranked #22 of 156 Hotels in Nairobi
Winnipeg, Canada
Level Contributor
82 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Wonderful hotel with amazing staff!”
5 of 5 stars Reviewed April 5, 2012

The venue is like a paradise with beautiful green space, pools and calming waterfalls. The rooms are lovely, each with crisp white linens, fluffy white towels, wood floors, ceiling fans, and balconies overlooking green space. The Italian restaurant is especially good and the breakfast and lunch buffets are well above average. Hemmingway's Bar off the main lobby offers a great space and for a Tusker Light with colleagues after a day of meetings. But the real key to this hotel is the wonderful employees. They were consistently knowledegable, friendly and helpful. My friend lost her luggage and the hotel staff went above and beyond to help her contact the airport over several days to try and retrieve it (which she finally did). This is one of the most amazing places I've ever stayed and if you're going to Nairobi, you simply must give it a try! Asante sana, Safari Park!

Room Tip: There are no elevators so if you can't do stairs, ask for a main-floor room. The great staff wi...
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  • Stayed March 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Marilyn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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504 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Korean first
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English first
Washington
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed March 28, 2012

I had a pleasant stay in this hotel, but found it more appropriate for tourists than for business. The hotel has a really beautiful garden, with pools, little bridges and exotic flowers, and different lodges and bars. It does have all necessary amenities for tourists coming back from the wild. On the other hand, it may not be perfect for business travelers. it is far from town and from the airport, noisy at night (music/disco), and food is not the best.

  • Stayed February 2012, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank henxiguai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed March 10, 2012

We arrived at the hotel late one evening on the way to Masai Mara. We were greeted with refreshments by the hotel staff who were polite and friendly. The check in process went smoothly. The room (508) was spacious, had a t.v with English channels, a safe, a mosquito net (although not needed, there weren't any mosquitoes) and a balcony. The surroundings were very green. The hotel breakfast area was spacious. The breakfast itself was also good. My only complaint would be the sheets, towels and the bathroom - didn't look very clean (probably were clean but looked old, stained and worn out).

Room Tip: we stayed in 508
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  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank andrea_cornel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheshire England
Level Contributor
235 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 319 helpful votes
5 of 5 stars Reviewed March 5, 2012

We stayed for one night in February prior to commencing a weeks safari. We arrived at 8.30 in the morning after an overnight flight from London. We were taken to a room within 15 minutes of arriving. This was very impressive for this time of day. The room was large and had a nice balcony. After a sleep we explored the grounds which are both very large and very attractive. We took a couple of drinks on the bar verandah. The trees and plants around this were stunning. We ate at the Nyama Choma Ranch which was a real feast. The staff were extremely attentive and both the band that played during the meal and the Safari Cat Show were the highest quality. It was an excellent evening.

The only down side to the hotel was the swimming pool. I cannot believe that anyone has had the courage to enter the water for a considerable time.

Overall, our short stay was really good.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Cheshire174
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed February 22, 2012

Traveling with my 81 year old mother in January, we stayed at this lovely hotel for three nights. It is surrounded in beautifully planted grounds, and has many amenities that are available for your enjoyment. The staff were quick to respond to requests and always pleasant and very helpful. The fact that the hotel had four restaurants in its complex, one each of African, European, Italian and Asian cuisine, made it super convenient when we came in late each evening after fighting traffic to return.

The main problem with the hotel is location. The traffic in Nairobi is horrendous. Think LA rush hour x 2 (but without any honking of horns!) They are building new roads in the city, and there is national movement underfoot to start providing various government services in outlying municipalities, so that so many people in the nation do not have to come into Nairobi to do business. However, until that happens, and more roads are built, the traffic will remain very, very congested. So, certainly stay at this hotel, but keep in mind where it is in relation to the things you want to see. For us having to travel 1 1/2 - 2 hours each morning to get to the other side of town for the Elephant Orphanage, Karen Blixen home/Museum, Kazuri Bead factory, Natural History Museum, the small airport to fly to see the Maasai, and many other things we enjoyed while in Nairobi, really frustrated us, and lost us a lot of time we could have used doing other fun things.
The hotel restaurants were really good. We ate at the Italian restaurant and the european one (same place as breakfast buffet - which was really good!). Sadly, I got violently ill for a 24 hour period while staying at the hotel, and could not partake in the Afrian or Asian restaurants - but I am sure they were just as good as the other two. Catherine, the Guest Services Coordinator, could not have been more helpful to us in our requests for information.

Room Tip: Our room was back by the pool/restaurant area, which was nice and quiet, and we looked out over the...
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  • Stayed January 2012, traveled with family
    • 4 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Shore G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westerlo (Belgium)
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 13, 2012

As we had a lot of things to celebrate we decided to go for the first time to Africa. Kenya was a good choice to start with, and the safari Park hotel was recommended.
We stayed for 5 days - doing safaris in between - and came back after our trip to Zanzibar before going home.
The hotel has great accomodation : different restaurants,nice shops, a wonderful garden, a nice swimming pool, and very friendly people working there.
It is really a good place to stay.
The only remark is that the bed is really hard to sleep on :-(

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Veerle F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Budapest
Level Contributor
56 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed January 30, 2012

Very touristy place in the heart of Nairobi, crowded with people coming and going, not a pleasant place to relax. From some rooms the traffic noise can be heard. Room furbishing is simple, but not bad. Bathrooms ok. No nice panorama from the terraces, garden could be better. Breakfast: except for ony type of bread, wide choice, but bad quality. Drinks overpriced. Dinner: we tried the Nyama Choma restaurant - same type as Carnivore, so no surprise, I wouldn't go again.

  • Stayed January 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank egermadar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Safari Park Hotel

Property: Safari Park Hotel
Address: Thika Road, Kasarani | P.O. Box 45038, Nairobi, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Spa Swimming Pool
Hotel Style:
#3 Casino Hotel in Nairobi
#13 Spa Hotel in Nairobi
#21 Luxury Hotel in Nairobi
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Safari Park Hotel 4*
Number of rooms: 204
Official Description (provided by the hotel):
‘THE AFRICAN PARADISE’ Surrounded by 50 acres of beautifully manicured gardens, the Safari Park Hotel & Casino combines the elegance of African architecture and art with an infrastructure at the leading edge of technology. Located only 15 minutes from the Nairobi city centre, the hotel offers calmness and serenity away from the fast pace of the city. The five-star hotel boasts 205 luxurious rooms each with en-suite bathrooms, antique African-themed four-poster beds and furniture. All the rooms have rear and front private large garden view balconies. ... more   less 
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Also Known As:
Safari Park Nairobi

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