Good from Far but Very Far from Good.
I came in for dinner yesterday and was living at around 2230 hours. I can’t really complain about the food it was good, but when i was living the G4S security guard at the main entrance started talking badly. Apparently just because i dint have a CAR the guard started talking to me in an uncouth and disrespectful way. He was misjudging me of being a hooker and to make matters worse he was trying to rip me off money to let me out and no apologies were made by him. The hotel security manager had to come in and intervene and confirm i was there for dinner. It just made my day horrible. I had actually heard of such complaints from my lady friend but i didn’t know it was that serious. A little customer care doesn't cost a thing. In short train your security guards to be professional and respect all guest despite their color or class. A hotel is not a prison.
- Official Description (provided by the hotel):
- ‘THE AFRICAN PARADISE’ Surrounded by 50 acres of beautifully manicured gardens, the Safari Park Hotel & Casino combines the elegance of African architecture and art with an infrastructure at the leading edge of technology. Located only 15 minutes from the Nairobi city centre, the hotel offers calmness and serenity away from the fast pace of the city. The five-star hotel boasts 205 luxurious rooms each with en-suite bathrooms, antique African-themed four-poster beds and furniture. All the rooms have rear and front private large garden view balconies. ... more less
- Reservation Options:
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- Also Known As:
- Safari Park Nairobi