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Reviews (843)
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All reviewsthe flame tree restauranttulia spahot towelsbreakfast buffetsecurity staffrooms are cleangift shopshort stayconference facilitiesvisiting nairobistayed here for one nightsarova stanleybusiness hotelsafaribensonkenyairene
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78 - 83 of 843 reviews
Reviewed September 24, 2017

Every year we stay for one night in the Panafric. It feels like coming home. They greet you as old friends. Very friendly and helpful staff. The rooms are spacious, clean and quiet. Good breakfast. Good place to get out of town to head for your safari location.

  • Stayed: September 2017, traveled with friends
    • Value
    • Rooms
    • Service
Thank riekje k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1David_Gachuru, General Manager at Sarova Panafric, responded to this reviewResponded October 24, 2017

Dear Guest,

Thank you for taking time to write a review of our hotel. We highly appreciate your feedback and patronage at Sarova Panafric.

It is always a pleasure to host for over the years! We value your continued business support.

We look forward to your next stay.

Yours sincerely,
David Gachuru
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2017 via mobile

Good location . Walking distance into the CBD through the park. A very safe location. Good security. Standard fare rooms but clean and everything worked as it should. Staff unfailingly friendly and helpful. Breakfast buffet offered lots of choices. Bacon, eggs, omelets cooked fresh. Happy with our evening meals.

Stayed: September 2017, traveled as a couple
Thank KathrynS400SA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2017 via mobile

I've used this hotel dozens of times over the past 18 years and took notice that they try to keep it up to date and modern with modern bathroom fixtures, WiFi, flatscreen tv with movie channels, AC with individual room controls. I for one hate the sheet/comforters that are so warm that you could use them in a attic storm, however that seems to be the trend around the world. This hotel was quick to respond to my request of a separate sheet so I could be comfortable. They have a onsite restaurant with breakfast buffet which may not supply the worlds best food but one will not forced to go elsewhere and if you do you better know where your going or you certainly can end get a whole lot worse food here in Nairobi. If I'm only here a day or two I just eat here.
This is one of Sarova's hotels and you get a good stay with any of their properties in my opinion.

Stayed: September 2017, traveled on business
Thank Brian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2017

We ended up here due to a sudden change in our travel plans, not having planned our stay here, however we enjoyed this colonial gem from the 60's The restaurant in particular has a pleasant atmosphere with local musicians performing at dinner. Good menu with a variety of Indian as well as other dishes, large choice of wines and some excellent South African brands. A large selection of breakfast items on a buffet. I particularly liked the covered outside eating area, fresh and pleasant. Friendly and very helpful staff in the restaurant. Exceptional security. A pleasure to have stayed in this hotel. Clean and spacious rooms, quiet with no street noise.

Room Tip: Nothing is too much for the staff, to ensure your comfort, just ask.
  • Stayed: August 2017, traveled on business
    • Location
    • Sleep Quality
    • Service
Thank johannesv729
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2017 via mobile

We've just spent 3 nights here & I can't say enough about all the amazing staff!! They are without a doubt the nicest hotel staff we've had the pleasure dealing with. They were so friendly, so helpful & so very genuine. The hotel is great. Nice room. Food good. Nice grounds. Would stay again.

Stayed: August 2017, traveled as a couple
Thank AliGay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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