I stayed at the Sarova Panafric recently. While this is an older hotel, the room was just perfect for my needs. I liked the way the hotel group goes to great pains to ensure all the creature comforts are available to their guests. The breakfast is amazing and very fresh and tasty. Superb service from all the staff in the restaurant - well done.
The reception staff were exceedinly well trained. They are very responsive to all the needs and wants of their guests and extremely patient when dealing with tired, jet lagged, grumpy guests in all the odd hours of the day and night - speaking for myself here. Collins was always very patient with all my questions.
Now you have the other staff - porters and door man - this was another Collins who is a giant of a man but again with superb customer service skills. I did not feel like leaving.
Overall a very good visit to the Sarova Panafric and looking forward to a return visit soon.
- Official Description (provided by the hotel):
- Idyllically located 5 minutes' drive from the CBD and 18 km from Jomo Kenyatta International Airport, amidst beautifully landscaped gardens in a quiet suburb of Nairobi, Sarova Panafric offers 162 rooms in a range of Superior, Executive, Club, Studio and Themed Suites - all recently refurbished and decorated in a contemporary vibrant African style. Once the watering hole for freedom fighters, spies and foreign correspondents, Flame Tree restaurant is named after the Flame Tree that holds pride of place in the gardens and offers leisurely meals. Sarova Panafric offers state-of-the-art banqueting and conferencing facilities with a range of meeting and function rooms equipped with the latest audio visual and WIFI equipment. To wind up the day, take a dip in the pool or go for a leisurely massage - or simply enjoy a cool drink to the soothing sounds of Africa's rhythm. And this hotel is centrally located, only a short 0.5 Km from Kenya's landmark 'Kenyatta International Conference Centre (KICC)', one of the most prominent events venues in Africa. ... more less
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- Also Known As:
- Sarova Panafric Hotel Nairobi
- Sarova Panafric Nairobi
- Panafric Hotel Nairobi