I checked into the hotel on 26th Dec 13. Made reservations directly with the hotel as it was not a planned holiday rather short much needed rest and relax and where else to do it but in my home country. So chose this hotel based on the reviews on Trip Advisor. Check in was fast and we were served with a refreshing juice while being checked in. Porter was friendly. After seeing the room, we went directly to the restaurant to eat as we were travelling with our 1 year old daughter. She was cranky and hungry after the 5 hour flight from Dubai. The menu was great but did not include anything for an infant. The chef was not very helpful, and on one occasion I had to order steak and ask them to cook a beef stew (which was too salty and we ended up not eating). The food was appropriately priced but for adults. Wouldn't pay that much for food that my daughter would eat only a few spoonful. I asked for an iron box and to be changed room to the ones that had a bathtub (for ease of bathing my daughter) and was promised both the next day. We were only moved at 6pm after asking thrice. The iron box was only brought the 2nd day when checking out. I had intended to stay for 6 nights but checked out early as I found another hotel with friendly kids menu. I did not want to always go out to eat as those were our rest and relax short vacation. Reception did not care or ask us why were checking out early. Very friendly staff at the restaurant in exception of the managers who would not afford a smile to any guest. I loved the grounds and quiet environment. I would definitely recommend this hotel for short stays. Not for long stays with family.
- Official Description (provided by the hotel):
- Idyllically located 5 minutes' drive from the CBD and 18 km from Jomo Kenyatta International Airport, amidst beautifully landscaped gardens in a quiet suburb of Nairobi, Sarova Panafric offers 162 rooms in a range of Superior, Executive, Club, Studio and Themed Suites - all recently refurbished and decorated in a contemporary vibrant African style. Once the watering hole for freedom fighters, spies and foreign correspondents, Flame Tree restaurant is named after the Flame Tree that holds pride of place in the gardens and offers leisurely meals. Sarova Panafric offers state-of-the-art banqueting and conferencing facilities with a range of meeting and function rooms equipped with the latest audio visual and WIFI equipment. To wind up the day, take a dip in the pool or go for a leisurely massage - or simply enjoy a cool drink to the soothing sounds of Africa's rhythm. And this hotel is centrally located, only a short 0.5 Km from Kenya's landmark 'Kenyatta International Conference Centre (KICC)', one of the most prominent events venues in Africa. ... more less
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- Also Known As:
- Sarova Panafric Hotel Nairobi
- Sarova Panafric Nairobi
- Panafric Hotel Nairobi