the check in took more than 20 minutes!!!
all together, the staff was very arrogant - especially when we didn't want to take the hotel limousine to the airport. The guy at the valet parking acted very pushy and upset when we told him that we wanted to take a normal taxi which would cost us maximum half of the price of what the hotel limousine would charge us (USD 50 for hotel limousine whereas for the normal taxi, we were charged only USD 20). not only did they want to rip us off, they also did it in a very pushy way and acting arrogant and unfriendly when we neglected to choose their overpriced service.
for our next stay, we would probably choose a different hotel.
- Official Description (provided by the hotel):
- Idyllically located 5 minutes' drive from the CBD and 18 km from Jomo Kenyatta International Airport, amidst beautifully landscaped gardens in a quiet suburb of Nairobi, Sarova Panafric offers 162 rooms in a range of Superior, Executive, Club, Studio and Themed Suites - all recently refurbished and decorated in a contemporary vibrant African style. Once the watering hole for freedom fighters, spies and foreign correspondents, Flame Tree restaurant is named after the Flame Tree that holds pride of place in the gardens and offers leisurely meals. Sarova Panafric offers state-of-the-art banqueting and conferencing facilities with a range of meeting and function rooms equipped with the latest audio visual and WIFI equipment. To wind up the day, take a dip in the pool or go for a leisurely massage - or simply enjoy a cool drink to the soothing sounds of Africa's rhythm. And this hotel is centrally located, only a short 0.5 Km from Kenya's landmark 'Kenyatta International Conference Centre (KICC)', one of the most prominent events venues in Africa. ... more less
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- Also Known As:
- Sarova Panafric Hotel Nairobi
- Sarova Panafric Nairobi
- Panafric Hotel Nairobi