Stayed at the hotel on two occasions last month; immediately before and immediately after a tour of Kenya and Tanzania. The hotel and it's amenities are ok, but I found it a little difficult to get a message across to the reception staff because of their broken English. The most frustrating thing was the poor quality of their food. My wife and I had fish and beef via room service. The fish was raw inside and the chef over did it with the seasoning ... I couldn't eat it. My wife's steak, although thinly cut, was as tough as old boot leather. She couldn't finish her meal either. So as not to raise a fuss, I paid the bill in full upon checkout the next morning, but made a point in mentioning the meal situation to the receptionist. She said she'd look into it and would contact me "shortly", but I've heard nothing since.
My advice is ... if you're ordering room service, tell them exactly how you want the food cooked, rather than leave it up to their inexperienced chef. When you get it, if it's not up to scratch, send it back.
- Official Description (provided by the hotel):
- Idyllically located 5 minutes' drive from the CBD and 18 km from Jomo Kenyatta International Airport, amidst beautifully landscaped gardens in a quiet suburb of Nairobi, Sarova Panafric offers 162 rooms in a range of Superior, Executive, Club, Studio and Themed Suites - all recently refurbished and decorated in a contemporary vibrant African style. Once the watering hole for freedom fighters, spies and foreign correspondents, Flame Tree restaurant is named after the Flame Tree that holds pride of place in the gardens and offers leisurely meals. Sarova Panafric offers state-of-the-art banqueting and conferencing facilities with a range of meeting and function rooms equipped with the latest audio visual and WIFI equipment. To wind up the day, take a dip in the pool or go for a leisurely massage - or simply enjoy a cool drink to the soothing sounds of Africa's rhythm. And this hotel is centrally located, only a short 0.5 Km from Kenya's landmark 'Kenyatta International Conference Centre (KICC)', one of the most prominent events venues in Africa. ... more less
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- Also Known As:
- Sarova Panafric Hotel Nairobi
- Sarova Panafric Nairobi
- Panafric Hotel Nairobi