This was a good hotel when we finally got to stay there. Our first impression was not good as we had been traveling for 24hrs from Australia and found that either Octopus or the hotel had messed up our booking and the hotel was full. At first the person on the desk said that they couldn't help us with another hotel which we were not impressed with. Then Benson was called by another staff member (not the desk staff) and he quickly found us a room at the Silver Springs Hotel and organised a taxi to get us there. Much appreciated.
Our booking for a week later had been recorded and we came back as arranged previously and enjoyed the hotel then. The staff then were most apologetic about the first mix up and were very helpful.
The restaurant was clued into gluten free cooking, even cross contamination. Many thanks to Chef George for his understanding and patience, the food was wonderful! He even waited back to ensure that the next chef knew about the gluten free cooking which saved another potentially embarrassing conversation. Well done!
- Official Description (provided by the hotel):
- Idyllically located 5 minutes' drive from the CBD and 18 km from Jomo Kenyatta International Airport, amidst beautifully landscaped gardens in a quiet suburb of Nairobi, Sarova Panafric offers 162 rooms in a range of Superior, Executive, Club, Studio and Themed Suites - all recently refurbished and decorated in a contemporary vibrant African style. Once the watering hole for freedom fighters, spies and foreign correspondents, Flame Tree restaurant is named after the Flame Tree that holds pride of place in the gardens and offers leisurely meals. Sarova Panafric offers state-of-the-art banqueting and conferencing facilities with a range of meeting and function rooms equipped with the latest audio visual and WIFI equipment. To wind up the day, take a dip in the pool or go for a leisurely massage - or simply enjoy a cool drink to the soothing sounds of Africa's rhythm. And this hotel is centrally located, only a short 0.5 Km from Kenya's landmark 'Kenyatta International Conference Centre (KICC)', one of the most prominent events venues in Africa. ... more less
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- Also Known As:
- Sarova Panafric Hotel Nairobi
- Sarova Panafric Nairobi
- Panafric Hotel Nairobi