Food was terrible and expensive. Internet was ridiculously expensive. The staff was pleasant but many--especially at the front desk--were not very helpful. Everytime I had any kind of question, needed an internet voucher, etc. I was told by the reception "go to the cashier". The cashier always had a long line while the folks at reception stood around doing nothing. Air conditioning didn't work, room was dingy although reasonably clean. I heard the Stanley hotel is much better so I'll probably stay there next time. The hotel is safe and has a nice lobby.
- Official Description (provided by the hotel):
- Welcome to Nairobi and to the LAICO Regency Hotel, offering quality hotel accommodation as well as inspiring conference facilities in Nairobi, Kenya. LAICO Regency is considered among the best Nairobi leisure and business hotels.Perfectly suited for today's traveller, LAICO Regency offers quality service, to ensure guests' comfort at all times within a warm and welcoming atmosphere. ... more less
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- Also Known As:
- Regency Hotel Nairobi
- Grand Regency Hotel Nairobi
- Regency Hotel Laico