We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
LAICO Regency Hotel
Nearby Hotels
Ole Sereni(Nairobi)
$169
$144
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
Tribe Hotel(Nairobi)
$211
$191
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$181
$140
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$170
$152
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$109
$84
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Eka Hotel Nairobi(Nairobi)
$159
$143
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$249
$226
Fairmont.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
$208
$157
Trip.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$224
$165
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
$186
$157
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (239)
Filter reviews
239 results
Traveler rating
42
66
63
38
30
Traveler type
Time of year
LanguageAll languages
More languages
42
66
63
38
30
See what travelers are saying:
Filter
Updating list...
105 - 110 of 239 reviews
Reviewed March 9, 2014

Great stay at clean, central location in town. Food was excellent, I had evening and morning Buffett. Only thing that needs update was tv in room. I had almost forgot about those old type TV sets. Lots of security.

  • Stayed: March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Taildragger_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murage, General Manager at LAICO Regency Hotel, responded to this reviewResponded March 18, 2014

Dear Taildragger_1

Thank you for staying with us and for taking the time to share your feedback on Laico Regency Hotel.
We are glad that you enjoyed our central location, cleanliness and excellent food; we strive to make Laico a home away from home for all our guests.
You will be glad to know that we have already commenced upgrading our TV sets and have covered a number of floors.

We look forward to hosting you again anytime you are in Nairobi.

For any queries or Information kindly contact me on
guestlink@laicoregencyhotel.co.ke

Regards,

Mr. Sobhi Dahan – General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 5, 2014

It has excellent services; breakfast was good. I was in this hotel on transit travel. The has beautiful design with varieties of shops and restaurants, a swimming pool at the atrium level, nice view of the city and the park along Uhuru highway. The location is in a calm place.

  • Stayed: March 2014, traveled with friends
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Bigig R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murage, General Manager at LAICO Regency Hotel, responded to this reviewResponded March 18, 2014

Dear Khataw,

Thank you for staying at Laico Regency Hotel and taking time to share your experience with us.
We value your feedback, as this ensures our standards are maintained, ensuring our guests always feel at home.

We look forward to hosting you again anytime you are in Nairobi.

For any queries or Information kindly contact me on
guestlink@laicoregencyhotel.co.ke

Regards,
Mr. Sobhi Dahan – General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 11, 2014

Stayed here for two nights. Friendly staff and relaxed atmosphere, but serious issues with AC. Tried two rooms and both had air conditioners that were not working well. Carpets look old and dirty. Breakfast was okay.

  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Thevi P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murage, General Manager at LAICO Regency Hotel, responded to this reviewResponded March 18, 2014

Dear Thevi P,

Thank you for staying at Laico Regency Hotel and for taking the time to share your feedback.

We are delighted that our friendly staff, breakfast array and relaxed atmosphere were an added advantage to your stay. However we are disappointed to note that we fell short of your expectations in some areas.
You will be glad to note that we have embarked on upgrading all our rooms, which will encompass the AC and the Carpets.

We would love to host you again, giving you the opportunity to sample our new product.

For any queries or Information kindly contact me on
guestlink@laicoregencyhotel.co.ke

Regards,
Mr. Sobhi Dahan – General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 25, 2014

Stay is fine provided you would like be in the CBD .There is consistency in the food quality . .Scope for improvement in room service .My stay was about 5 years back and hope service level has been raised

Room Tip: Rooms of the upper floors are perferred
  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ANAND_U7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murage, General Manager at LAICO Regency Hotel, responded to this reviewResponded March 18, 2014

Dear Anand,

Thank you for your staying with us and sharing the feedback on your experience.

We are glad that the consistency in our food quality keeps you coming back. You will be glad to note that our service standards have immensely improved since you were last here.

We look forward to hosting you again soon.

For any queries or Information kindly contact me on
guestlink@laicoregencyhotel.co.ke

Regards,
Mr. Sobhi Dahan – General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2014

I used to stay at this hotel since 2004, when it offered excellent amenities and services for a good rate. Soon after, the quality deteriorated when most of the hotel rooms were occupied (on long lease contracts) by foreign governments' representatives. In addition, the hotel was catering to airline transit passengers. Hosting of the two groups left much wear and tear in the hotel rooms and affected the quality of services. So I switched to alternative hotels. About 15 months ago, an agent at the airport persuaded me to re-try Laico under its new management; and since then I stayed at this hotel three times while in business trips to Nairobi. I must admit the quality of the renovated rooms is much better now, 4-star quality; and the services have improved tremendously in all hotel facilities (atrium bar services need more improvement). In general, the hotel has an excellent architectural design and was built to be a 5-star hotel; and I believe under the new management and after completion of renovation will soon become a 5-star hotel. The hotel is centrally located in Nairobi's business district and offers many good amenities, including variety of restaurants and cafe's, casino, good size atrium level swimming pool, excellent park or city view, very good breakfast buffet (missing smoked salmon), variety of shops, etc. The personnel are very friendly, especially the hotel manager, who is very frequently is in contact with hotel residents soliciting their opinions about the hotel services. Next time you visit Nairobi, look for or negotiate a good room rate at the Laico. Try it. It offers an excellent deal for the money.

Stayed: December 2013, traveled on business
Thank Mohdriad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murage, General Manager at LAICO Regency Hotel, responded to this reviewResponded March 18, 2014

Dear Mohdriad,

Thank you for taking the time to share your candid feedback with us.

It was our pleasure to host you and we are glad that your return stay to Laico Regency Nairobi was met by positive ongoing improvements. We have also noted the areas of concern raised and I sure you that we are working on them.

We look forward to hosting you again on your return trip.

For any queries or Information kindly contact me on
guestlink@laicoregencyhotel.co.ke

Regards,
Mr. Sobhi Dahan – General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews