I have checked into the hotel for a one night this morning, and has been most dissappointed with the hotel standard rooms. The rooms are very old, with warn out carpets which smells, and grundig television which is over 30 years old. The air conditions which do not work other than just blowing air. My efforts to get a better room from the reception staff who were not helpful as they said to get a better room I needed to upgrade from usd 150 dollars to 300 dollars room.
Even though the hotel location is good, it needs serious renovations every where specially the toilets, as the views from the outside do not reflect in the rooms. The staff have been pathetic and services has been poor including the restaurants. I would not come back to stay this hotel and certainly do not recommend to any prospective guests.
- Official Description (provided by the hotel):
- Welcome to Nairobi and to the LAICO Regency Hotel, offering quality hotel accommodation as well as inspiring conference facilities in Nairobi, Kenya. LAICO Regency is considered among the best Nairobi leisure and business hotels.Perfectly suited for today's traveller, LAICO Regency offers quality service, to ensure guests' comfort at all times within a warm and welcoming atmosphere. ... more less
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- Also Known As:
- Regency Hotel Nairobi
- Grand Regency Hotel Nairobi
- Regency Hotel Laico