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Sarova Stanley
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Reviews (1,248)
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All reviewsthorn treethai restaurantexchange barstock exchangehistorical hotelpool deckold world charmclassic hotelfifth floorhealth clubcentral locationhotel stafflate checkbusiness districtrooms are spaciousdowntown nairobibuffet breakfast
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725 - 730 of 1,248 reviews
Reviewed September 15, 2013

We stayed at the Sarova Stanley before and after our safari. The reservations were made by an online booking site. Shortly after making the reservations, I contacted the hotel by email to ask about making arrangements for airport pick up and drop off. I received an immediate response and confirmation of the transportation. The airport pick up and drop off went smoothly. The rooms were clean and spacious and the food was delicious. The slippers and robe came in handy and the free internet access is a plus. We were very impressed by the staff. Every person greeted us with a smile and were very helpful. I would recommend this hotel and will be coming back.

  • Stayed: August 2013, traveled with family
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Thank pugmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David G, General Manager at Sarova Stanley, responded to this reviewResponded September 23, 2013

Dear pugmum,

Greetings from Sarova Stanley.

Thank you for staying with us on your recent visit to Kenya with your family. I hope you had a pleasant safari.

Thank you for taking note of our responsive and friendly service. The hotels staff is indeed one our most valued element.

We appreciate your wonderful review on our property and are pleased that the rooms, food and amenities offered in the hotel met your expectations.

Your commendation is highly appreciated and we look forward to hosting you in future.

Warm regards
David Gachuru
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2013

Spent a couple nights here in July during a business trip.

It's a friendly, clean hotel in a great downtown NBO location.

Service is good, rooms are clean, and overall amenities are good too.

Will came this my local NBO hotel going forward i think.

  • Stayed: July 2013, traveled on business
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Thank niknpatel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David G, General Manager at Sarova Stanley, responded to this reviewResponded September 11, 2013

Dear Sir,

Thank you for your review.

We were happy to have hosted you in July during your business trip to Nairobi. Thank you for your comments on our housekeeping efforts, convenient location of the hotel and in-room amenities.

Above all, we appreciate to be your preferred choice of hotel while in Nairobi. We look forward to hosting you again.

Warm regards,
David Gachuru.

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Reviewed September 8, 2013

One of my better if not the best experience with hotels is with Sarova Stanley. an excellent hotel with a history. spacious rooms, good food , friendly staff along with the fact that it is situated bang in the middle of city center makes it a unanimous choice for me. expensive yes and a full value for money an unforgettable experience worth spending some bucks

  • Stayed: October 2012, traveled solo
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1  Thank Kalyani_Uday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David G, General Manager at Sarova Stanley, responded to this reviewResponded September 11, 2013

Dear Guest,

We appreciate your review on TripAdvisor.

We are happy that one of your best experience was at Sarova Stanley. Our history, room space, food, team, location made us an excellent choice for your visit to Nairobi and value for money.

Once again thank you and looking forward to hosting you again.

Warm regards,
David Gachuru.

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Reviewed September 5, 2013 via mobile

Just stayed for long business trip and Savora Stanley hotel made my trip very enjoyable. Would certainly recommend, if you are just flying before staring your safari or staying for three week, food is excellent and the Thai restuarant is great.

  • Stayed: September 2013
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Thank Athcm67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David G, General Manager at Sarova Stanley, responded to this reviewResponded September 11, 2013

Dear Guest,

Thank you for your review.

We were glad to have hosted you during your long business trip to Nairobi and getting such comments confirms what other guests have said about our hotel. Thank you for your comments on our excellent Thai food.

Looking forward to hosting you again and to hosting all the guests you shall recommend to.

Warm regards,
David Gachuru

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Reviewed September 5, 2013

This is a very neat hotel with a long history in Nairobi – the Exchange Bar above the lobby actually being the first stock exchange in the country.

Breakfast can be expensive if you don’t get the breakfast option included, but provided decent options. The rooms themselves are very spacious and very well maintained by the attentive staff; security seems very good, with guards on every level in the evening and a metal scanner and guards at the front lobby area.

The location is also very good, close to the Mara Market and numerous downtown attractions; there is also a supermarket about a 10 minute walk away. There is an international ATM across the street as well – hotel staff will gladly accompany you to withdraw cash if you require.

  • Stayed: June 2013, traveled on business
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2  Thank bvonm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David G, General Manager at Sarova Stanley, responded to this reviewResponded September 11, 2013

Dear Guest,

Thank you for your review.

We appreciate feedback from our guests. Sarova Stanley continues to make history since 1902 and we were glad to have shared the Exchange Bar history with you. Thank you for your comments on the size of our rooms, our team members attentiveness, convenient location and the courtesy by the team.

On our breakfast option, we understand your sentiments on the pricing. We have taken time to meet the tastes and preferences of all our guests during breakfast. This is why we have such a spread of options to choose from. We pride ourselves in being very competitively priced as compared to other restaurants in vicinity.

We look forward to hosting you again.

Regards,
David Gachuru.

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