We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sarova Stanley
Nearby Hotels
Tribe Hotel(Nairobi)
$196
$176
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Ole Sereni(Nairobi)
$169
$144
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
$170
$152
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$293
$226
Fairmont.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
$225
$157
Trip.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$224
$165
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Eka Hotel Nairobi(Nairobi)
$159
$124
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$186
$138
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$269
$223
Priceline
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$101
$78
Priceline
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (1,248)
Filter reviews
1,248 results
Traveler rating
681
421
94
29
23
Traveler type
Time of year
LanguageAll languages
More languages
681
421
94
29
23
Show reviews that mention
All reviewsthorn treethai restaurantexchange barstock exchangehistorical hotelpool deckold world charmclassic hotelfifth floorhealth clubcentral locationhotel stafflate checkbusiness districtrooms are spaciousdowntown nairobibuffet breakfast
Filter
Updating list...
768 - 773 of 1,248 reviews
Reviewed June 22, 2013

I stayed at the Sarova Stanley for 3 nights and enjoyed it very much. The staff are all wonderful and exteremly accommodating, from Irene who was helpful at the management level to Faith who was friendly at the reception desk, and Grace who was accommodating to my special dietary needs in room service. The hotel has a story that goes back to 1902 and has been well kept since then to uphold the colonial architecture and themes. I enjoyed my stay there, it was pleasant and the service was excellent on all levels.

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank AnEgyptian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David G, General Manager at Sarova Stanley, responded to this reviewResponded July 5, 2013

Dear AnEgyptian,

Thank you for your review.

We appreciate your feedback. Thank you for your rating of the hotel, special mentions of the team members who exceeded your expectation and sharing your experience.

We look forward to hosting you again with more pleasurable memories.

Warm regards,
David Gachuru

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2013

Although built in 1902, this Hotel offers 5 star accomodtion and service! Situated downtown Nairobi, it nicely placed for walkabouts. The rooms are spacious and the Hotel restaurants serve really nice food with excellent service.

Room Tip: Rooms closer to the elevators are always preferable. The only down side, if you can call it that, is that the shower is not seprated from the bath. One must stand in the bath for a shower.
  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Robert P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David G, General Manager at Sarova Stanley, responded to this reviewResponded June 22, 2013

Dear Robert P,

Thank you so very much for your lovely review and for rating us outstanding.

For more than 111 years, we have endevoured to meet and exceed customer expectation and we look forward to doing so for another century.

Warm regards,
David Gachuru

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2013 via mobile

Although not situated in a great place I;E centre of Nairobi, the hotel is great , very clean, beautiful rooms , great staff , great quality food and drinks , all you need to start your journey to the outback and on safari A*

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Bettybooooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David G, General Manager at Sarova Stanley, responded to this reviewResponded June 22, 2013

Dear DEBBZ27,

Thank you for your feedback.

We are happy to be termed as “all you need to start your journey to the outback and on safari” We’d love for you to join us again in the near future and appreciate you taking the time to share your experiences with us.

Warm regards,
David Gachuru

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 18, 2013

I have just returned from a two night stay at this hotel and it was fantastic. Nothing is too much trouble and we were greeted with a cool refreshing drink. We were shown to our room which was beautifully decorated and has everything anyone could desire. The pool and bar area were superb and the Thai restaurant was superb. I loved the traditional charm and will certainly book again.

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Thank ErikaChesterfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David G, General Manager at Sarova Stanley, responded to this reviewResponded June 22, 2013

Dear ErikaChesterfield,

We thank you for taking out time to post your review.

We have shared your positive feedback with our team and its a source of motivation for all of us and look forward to welcoming you back to our hotel.

Warm regards,
David Gachuru

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 12, 2013

I stayed at the Stanley for one week and it was quite a pleasant stay. Breakfast is excellent with a lage choice of everything. I found the restaurants just a bit overpriced for dinner, especially considering you must add 30% to the cost of the meal for taxes and service charges. The food was of good quality and the service very caring.

The rooms are large and decorated with good taste. What is lacking for me is a good wi-fi connection. I was on the 7th floor and the connection came and went. I had to retreat to the business center to get things done as connection gets better on the lower floors. Some rooms have a cable, definitely ask for those rooms so you won't be dependent on the wifi. The staff did try and assist though. The desk chair is also not too comfortable if you plan to work so keep that in mind.

Exercise room very good (though no air conditioning) with excellent treadmills.

Location is great but not if you have to venture to Westlands as traffic is horrible.

Overall, a good stay and you do feel the history of the hotel.

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Avichai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David G, General Manager at Sarova Stanley, responded to this reviewResponded June 22, 2013

Dear Mr. Avichai,

Thank you for taking the time to share your recent experience with us.

We were delighted to host you for one week and you rated our breakfast choice as excellent, good food quality and service, spacious rooms and great location for the purpose of your visit.

We regret that your room had internet interruptions. We are investing in additional internet access points around the hotel that will boost our signal strength in all rooms. We have noted the concern on the AC in the Health club for our action.

We have take your feedback constructively and will ensure, as always, that we learn and improve to provide exceptional guest experience.

Warm regards,
David Gachuru

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews