Heading towards the end of my stay at the Stanley hotel Here in Nairobi. WELCOME: I was greeted at the airport like a long lost friend by Linda and Paul both of whom were extremely polite, very professional and very welcoming. The cost of the shuttle which was a Mercedes to the hotel is $40. SECURITY: the hotel feels very secure and there are rigourous procedures before even pulling up alongside together with an airport style Screen process which is very impressive. You therefore know that everyone inside the hotel has been thoroughly checked and therefore the likelihood of crime is pretty negligible. RECEPTION a warm welcome by Dominic and also Jared Both of whom were aware of my arrival. I was taken to my room which was on the fourth floor facing inward and therefore extremely quiet despite the hotel being right in the middle of Nairobi city centre THE ROOM: I booked a Deluxe room that had a double bed flatscreen TV with plenty of local and international channels. The room is large and very spacious and very well appointed. There is complimentary Wi-Fi throughout the entire hotel for residents which is actually becoming quite rare these days. The quality is very good and allowed me to send home on Skype added which I could do all of my emails from my iPad. In the room itself there is a well-stocked minibar. Tea and coffee making facilities that are replenished each day and 4 bottles of local water which again I replenished each day free of charge. The laundry service is well priced. The bed was extremely comfortable and there is air conditioning-very effective-in the room. The bathroom is a good size with bath and shower and all the usual shampoos etc that you would expect. There is a double locking system on your door which is recommended to be used at all times when you are in your room. For further security each floor has a uniformed security officer who is there 24 hours a day and while this may not be particularly necessary it provides further reassurance. DS TV is available and so there is plenty of films streaming in from South Africa to watch at night. GYMNASIUM/SWIMMING POOL: This is located on the fifth floor weather is also a poolside bar and eating area which looked down onto a courtyard on the ground floor. Unusually for Nairobi the swimming pool is heated and so I was able to swim at nighttime, sometimes in the pouring rain and still really enjoy it. The gymnasium is really good and has all the latest gear plus there are classes that you can participate in if you so wish. The staff here are very welcoming and they provide a big range of treatments as well if needed. The gymnasium opens at 6 AM and closes at 10 PM. BREAKFAST: breakfast is served early up until 10:30 AM on the ground floor and I was warmly welcomed both by Matilda and Caroline. The range of food is immense although I tend only to eat fruit and yoghurt that you can go as extreme as having roast pork or duck for breakfast! The food is plentiful-very good quality and the service is excellent. You can choose to eat inside on the outside terrace which leads to an area under the old "messaging tree". The coffee is very good BAR AREA: This is located on the first floor and looks very colonial. Very friendly and there are lots of very well appointed leather chairs where you can chill and relax and catch up on your days work. I also ate here at nighttime and the food is well priced with the main meal costing around £8-£10. There is also a Thai restaurant that is very highly recommended that I didn't eat here. So I can't really comment. CLEANING: the hotel itself is immaculately clean as if it had just been opened. Note that it has been up and running since 1902. My room was spotlessly clean and each evening I return to find rose petals and all sorts sculptured around for example a swan made out of a towel! My kids would love that. GET RELATIONS: Cecilia was very attentive and make herself mentally during one of my meetings-first-class person to be based on the ground floor making the first impression on guests coming in. SUMMARY: I have been visiting Nairobi for 20 years and stayed at many hotels throughout the city. For me this is by far the best hotel in town providing good access to all of my clients added to which it's a place where people are happy to come and meet you. But the main thing about this hotel aside from everything else is the people. In every aspect the Staff seem to be genuinely proud to be working in this establishment. Everyone greeted with a warm smile and asks you how your days. Manners cost nothing and someone is training these people extremely well not only so that they can get their job done efficiently but that they can enjoy it and also make guests feel that they want to stay once again. Well done everyone and I look forward to definitely staying at this hotel again in the future.
- Official Description (provided by the hotel):
- Kenya’s first luxury hotel, Sarova Stanley opened its elegant doors in 1902. Since then, it has been making history- hosting royal safaris and legendary personalities such as Edward Prince of Wales and Ernest Hemingway. Today, as the hotel enters its second century, it continues to maintain its unique heritage and provides state-of-the-art services and facilities for business and leisure travelers. All guestrooms are a blend of luxurious Victorian grandeur and modern comfort. ... more less
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- Also Known As:
- Sarova Stanley Hotel Nairobi
- Sarova Stanley Nairobi