The hotel is good and i usually stay here during my visits home. For the first time i ried using the pick up service from the airport but it wasnt worth the money i paid for. On arrival the driver gave me a very cold reception and after getting my luggage i just realised that he had packed in a dark alley near a dustbin or gabbage place with very little lighting. On the other hand he squeezed my luggages in the car booth hence breaking some thhings in my box. I already received an apology email from the manager but that bad feeling is still in me.Imagine after flying for more than 9 hours and expecting a good and soft landing at the airport only to receive an awkward reception.I love the hotel and the service is good.That was my first time that iused the pick up service and contemplating over ever using it again
- Official Description (provided by the hotel):
- Kenya’s first luxury hotel, Sarova Stanley opened its elegant doors in 1902. Since then, it has been making history- hosting royal safaris and legendary personalities such as Edward Prince of Wales and Ernest Hemingway. Today, as the hotel enters its second century, it continues to maintain its unique heritage and provides state-of-the-art services and facilities for business and leisure travelers. All guestrooms are a blend of luxurious Victorian grandeur and modern comfort. ... more less
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- Also Known As:
- Sarova Stanley Hotel Nairobi
- Sarova Stanley Nairobi