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“History, Character & Charm”
Review of Sarova Stanley

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Sarova Stanley
Ranked #7 of 164 Hotels in Nairobi
Certificate of Excellence
Cymru
Level Contributor
86 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“History, Character & Charm”
Reviewed August 1, 2011

This was my first visit to Nairobi and pleased to have had the opportunity to stay in this hotel with an interesting history and modern day charm.

My room was very large and comfortable though not one of the refurbished rooms seen on the website gallery. I found the staff to be helpful and very friendly (a special mention must go to the Security guard Alfred and the staff in the poolside restaurant). The pool area itself is very pleasant and a great place to spend a relaxing afternoon.

As others have mentioned the Thai restaurant is particularly good and worth eating at regardless of whether you are staying at the hotel or not.

All in all a very enjoyable stay.

  • Stayed October 2010, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank AlWilbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (205)
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Eindhoven, The Netherlands
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 23, 2011

In the center of Nairobi. Perfect service and very high security. Breakfast is overwhelming. Restaurants are more than ok. The hotel is close to shops. A supermarket is on the other side of the street. In the evening you can eat outside, next to the busy street. The guests of this hotel is a combination of business people and people who spend there a day before or after a safari. As in every big African city, take care of huge traffic jams on your way to the airport.

  • Stayed August 2010, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Zhanhar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Level Contributor
1,214 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 515 helpful votes
Reviewed July 22, 2011

We stayed at the Stanley for four nights before going on a two week safari in Kenya & Tanzania. We walked into this Victorian hotel with bellboy to waitstaff wearing professional uniforms, with local Kenyan artwork on display throughout the hotel, a lovely pool area and were welcomed with respect and as VIPs. Ernest Hemingway, Denys Finch Hatton and Edward Prince of Wales have all walked through the lobby of the Stanley. The spacious rooms include free Internet and an adequate sized bathroom. We had a problem with the AC in our 7th floor room so were moved to the 4th floor. We found there was less traffic noise on the 4th floor. This charming hotel provides guests with daily breakfast, comfort and all the amenities one needs.

Room Tip: If you are a light sleeper ask for a room that faces the inner courtyard to avoid traffic noise.
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  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank kpatters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gloucester
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 14, 2011

This was the fourth time in the last four years we have stayed at the STANLEY, and every stay has been a fantastic experience and we are always looked after like special guests.Sarova have a motto of Refreshing African Hospitality,and they certainly live up to it,with excellent friendly service from all their staff. The Rooms are of a very good standard and you would find it very hard to find a fault with them.or the room service provided .All their staff are very helpful ,well trained,and friendly,and take a pride in everything they do in fact nothing is too much of a problem in making your stay a a very enjoyable experience.The service and quality of food in their restaurants are also top class,The STANLEY always lives up to its Five Star + rating.We wil be back again next year

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank stewart_brown1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 9, 2011

A very short business trip of 1 day only. Lies in the middle of the city center. The hotel is one of the best ones available in the nairobi. Lies on a street which has market place after just crossing the seats.
The rooms are clean and spacious and provides good facilities. Breakfast generally included in the stay. Good buffet breakfast arrangement.

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank TripMember02292016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed July 7, 2011

We stayed here just for one night before going on safari in May 2011. We changed rooms as the one we were allocated had a noisy fan that couldn't be switched off. Reception then became aware that we were on honeymoon and we were upgraded to a fabulous room. Really big with a massive comfy bed. Even had flowers, fruit and a bottle of wine. We ate in the restaurant on the ground floor and the food and service was really good.

Security is very tight which is reassuring. There was a security officer on every floor by the lifts.

We left our hard suitcases at the hotel whilst on safari and expected to have to pay for this service but was amazed there wasn't any charge for the service. There was no charge for the internet which also surprised us.

We really enjoyed our one night at the Sarova Stanley and would recommend it.

  • Stayed May 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank JamNHoney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Sussex
Level Contributor
165 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed July 4, 2011

We stayed at the end of our 2 week stay in Kenya after previously staying at the Norfolk so it had a lot to live up to and it did. No issues with security and reception check in and could accommodate a late check out at 6pm which is very welcome when you are due to fly at Midnight. The Exchange bar was really busy but sat at the bar and the bar man was very welcoming and tried to get us a late table at the Tai chi but understandably we were late so went to the Thorn Tree cafe and had a very pleasing meal. The room was beautiful and very very spacious we had a standard suite and all the facilities you would need. We spent time at the roof pool and it was so relaxing and peaceful. The staff were friendly, effecient and pleasant. The security guard on our floor was really helpful and friendly and was a real suprise. I would definitely go back and would recommend it to friends to go and stay....Check out tall Stanley the concierge - he is a character!

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Chuck1072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sarova Stanley

Property: Sarova Stanley
Address: Corner of Kenyatta Avenue and Kimathi Street | PO Box 30680, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Nairobi
#3 Business Hotel in Nairobi
#3 Romantic Hotel in Nairobi
#4 Spa Hotel in Nairobi
#7 Luxury Hotel in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sarova Stanley 5*
Number of rooms: 217
Official Description (provided by the hotel):
Kenya’s first luxury hotel, Sarova Stanley opened its elegant doors in 1902. Since then, it has been making history- hosting royal safaris and legendary personalities such as Edward Prince of Wales and Ernest Hemingway. Today, as the hotel enters its second century, it continues to maintain its unique heritage and provides state-of-the-art services and facilities for business and leisure travelers. All guestrooms are a blend of luxurious Victorian grandeur and modern comfort. ... more   less 
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Also Known As:
Sarova Stanley Hotel Nairobi
Sarova Stanley Nairobi

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