Just back from a week long stay at the Fairmont and I must say that coming "home" to this place each night was a pleasure. The rooms have just been renovated (we were the first to stay in ours) and look very nice and are LARGE. We had two rooms, one with desk and closets and hard wood floors and then another carpeted room with a sitting area and a bed and the bathrooms are very large (bath and shower separate).
I think the reason you may see some slightly negative reviews of this place is because people expect a completely western Fairmont experience in the third world, which, in my opinion, isn't a reasonable expectation. For example, the service in the restaurant is not always consistent, often slow and sometimes borderline negligible, but the food is pretty good (and didn't make any of us sick!!). Our shower didn't work the first day we were there, by day two it worked but no hot water, and by day three we were set (so long as you let the hot water run for about 10 minutes before showering) - to some this would be unacceptable - we were happy to have running water considering the drought.
The location was great - not quite in the city center so very quiet at night but this also allowed for the grounds to be massive. There was a beautiful gym, pool and garden area, and never saw a single mosquito while there.
Only complaint is the price - amazing to us that they can demand a hefty per night room charge - but to get western amenities while in the third world is something you have a pay for, I guess. Enjoy your stay!
- Official Description (provided by the hotel):
- Located just minutes from Nairobi's best attractions, including the home of Karen Blixen, from the Academy Award winning film 'Out of Africa', Fairmont The Norfolk offers luxurious guestrooms and suites, set amidst tropical gardens. It features plush furniture, flat screen TV, minibar, rainfall showers, and tea and coffee maker. Built in 1904, the hotel has been completely refurbished with a heated outdoor swimming pool, health club, sauna and steam rooms with massage facilities, tropical landscaped grounds, and award winning restaurants and bars from steak and seafood at Tatu restaurant, afternoon tea to Lord Delamere Terrace for international cuisine. The hotel is walking distance from artisanal craft shops, modern shopping centres, Sheldrick's Elephant Sanctuary, National Museums of Kenya and is the launch point for 'bucket list' worthy safari tours, which can be organized at the 24 hour concierge desk. A free shuttle bus is available to and from Jomo Kenyatta International airport, located 11 miles away. Business Guests are also offered a complimentary return shuttle ride to their office with free WiFi on board. ... more less
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- Also Known As:
- Fairmont The Norfolk Hotel Nairobi
- Fairmont Hotel Norfolk
- Norfolk Hotel Nairobi
- Fairmont Hotel Nairobi
- Norfolk Nairobi