Maybe I was just incredibly lucky. I've been blessed to be able to travel and stay in top-rated hotels for pleasure, and have travelled quite a lot for many years on business trips. My recent stay in Nairobi at the Fairmont-the Norfolk, was without hesitation the best overall hotel experience I have ever had. If you are coming to Nairobi--try The Norfolk.
This is a rare old hotel that has actually been maintained and updated to keep its history but not miss any convenience. The buildings, grounds, and rooms are all impeccably clean and maintained. The health club is not a luxury spa, but well above average for what one would expect in a business hotel, or hotel where I expect tourists passing through Nairobi often stay. The food out of the regular kitchen, even for room service, is well above average. Quite fresh and well-prepared.
A clean, pleasant setting is of course nothing without friendly, competent, attentive staff. Here, The Norfolk simply excels to a degree I've never encountered. Whether reception, the porters, concierge, room service, housekeeping, bar/lounge, restaurants, health club--everyone was extraordinarily professional, efficient, and just happy!
Perhaps I was very lucky. Of course, no place is perfect. But my experience was that the Fairmont-The Norfolk comes as close to a perfect hotel experience as I would ever dare expect.
- Official Description (provided by the hotel):
- Located just minutes from Nairobi's best attractions, including the home of Karen Blixen, from the Academy Award winning film 'Out of Africa', Fairmont The Norfolk offers luxurious guestrooms and suites, set amidst tropical gardens. It features plush furniture, flat screen TV, minibar, rainfall showers, and tea and coffee maker. Built in 1904, the hotel has been completely refurbished with a heated outdoor swimming pool, health club, sauna and steam rooms with massage facilities, tropical landscaped grounds, and award winning restaurants and bars from steak and seafood at Tatu restaurant, afternoon tea to Lord Delamere Terrace for international cuisine. The hotel is walking distance from artisanal craft shops, modern shopping centres, Sheldrick's Elephant Sanctuary, National Museums of Kenya and is the launch point for 'bucket list' worthy safari tours, which can be organized at the 24 hour concierge desk. A free shuttle bus is available to and from Jomo Kenyatta International airport, located 11 miles away. Business Guests are also offered a complimentary return shuttle ride to their office with free WiFi on board. ... more less
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- Also Known As:
- Fairmont The Norfolk Hotel Nairobi
- Fairmont Hotel Norfolk
- Norfolk Hotel Nairobi
- Fairmont Hotel Nairobi
- Norfolk Nairobi