The Norfolk is a nice historic hotel in Nairobi. Service is good, staff is competent and welcoming. Rooms are well fitted, even if not very big (at least standard rooms).
So why my rating is on the stingy side? The problem is the price of food and beverages. They have a pricey restaurant (the "Tatu"). I can even accept that, even if it hardly justifies a bill close to € 500 for a dinner for four (you get incredibly better quality for that kind of money in Europe!).
But what is totally unacceptable is to have to pay € 25.00 for a sandwich and a Coke!!!!
I felt totally ripped off, so I shall not come back to this place. Shame on them! I would have certainly come back otherwise, but I do not like to be taken for a ride. Please revise your pricing policy!!!!!
- Official Description (provided by the hotel):
- Located just minutes from Nairobi's best attractions, including the home of Karen Blixen, from the Academy Award winning film 'Out of Africa', Fairmont The Norfolk offers luxurious guestrooms and suites, set amidst tropical gardens. It features plush furniture, flat screen TV, minibar, rainfall showers, and tea and coffee maker. Built in 1904, the hotel has been completely refurbished with a heated outdoor swimming pool, health club, sauna and steam rooms with massage facilities, tropical landscaped grounds, and award winning restaurants and bars from steak and seafood at Tatu restaurant, afternoon tea to Lord Delamere Terrace for international cuisine. The hotel is walking distance from artisanal craft shops, modern shopping centres, Sheldrick's Elephant Sanctuary, National Museums of Kenya and is the launch point for 'bucket list' worthy safari tours, which can be organized at the 24 hour concierge desk. A free shuttle bus is available to and from Jomo Kenyatta International airport, located 11 miles away. Business Guests are also offered a complimentary return shuttle ride to their office with free WiFi on board. ... more less
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- Also Known As:
- Fairmont The Norfolk Hotel Nairobi
- Fairmont Hotel Norfolk
- Norfolk Hotel Nairobi
- Fairmont Hotel Nairobi
- Norfolk Nairobi