Sadly, my stay at the The Norfolk was not as anticipated. On the Up side:
- the service was excellent, especially from one of the reception ladies - she was an absolute gem and she even helped us get accommodation in Mombasa as well.
- the rooms were clean.
- nice pool and grounds.
on the down side:
- food was way overpriced.
- the decor was very old - the carpet was threadbare in my room and the shower didn't work properly.
- if you requested a taxi from the hotel, it was twice the price than calling a cab yourself.
- the room service menu was very limited.
i must say i was terribly disappointed with this hotel - especially if you consider the price you pay per night.
- Official Description (provided by the hotel):
- Located just minutes from Nairobi's best attractions, including the home of Karen Blixen, from the Academy Award winning film 'Out of Africa', Fairmont The Norfolk offers luxurious guestrooms and suites, set amidst tropical gardens. It features plush furniture, flat screen TV, minibar, rainfall showers, and tea and coffee maker. Built in 1904, the hotel has been completely refurbished with a heated outdoor swimming pool, health club, sauna and steam rooms with massage facilities, tropical landscaped grounds, and award winning restaurants and bars from steak and seafood at Tatu restaurant, afternoon tea to Lord Delamere Terrace for international cuisine. The hotel is walking distance from artisanal craft shops, modern shopping centres, Sheldrick's Elephant Sanctuary, National Museums of Kenya and is the launch point for 'bucket list' worthy safari tours, which can be organized at the 24 hour concierge desk. A free shuttle bus is available to and from Jomo Kenyatta International airport, located 11 miles away. Business Guests are also offered a complimentary return shuttle ride to their office with free WiFi on board. ... more less
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- Also Known As:
- Fairmont The Norfolk Hotel Nairobi
- Fairmont Hotel Norfolk
- Norfolk Hotel Nairobi
- Fairmont Hotel Nairobi
- Norfolk Nairobi