The hotel is centrally located, with excellent décor. The staff is at your disposal and will go out of their way to assist you. The breakfast buffet was really good. The room was immaculate and the turn down service made me feel pampered. The spa was clean and the massage that I got was excellent.
What I liked was how the hotel blends in with the environment. You wake up to birds chirping. The gardens and flowers were well maintained and beautiful. The décor complimented the African culture and heritage.
The hotel is an oasis in the hustle bustle of Nairobi.
- Official Description (provided by the hotel):
- Justly famed for its exceptional standards of efficiency, service and five-star hospitality, the elegantly sophisticated Nairobi Serena Hotel is a member of the 'Leading Hotels of the World'. Despite its pivotal central hotel location in Nairobi, Kenya, the Nairobi Serena remains true to its title and offers an oasis of serenity amidst the bustle of one of Africa's most vibrant capital cities. Offering a wide range of dining experiences, The Nairobi Serena is also renowned for its 'Mandhari' fine-dining restaurant, which is universally acknowledged as one of Kenya's finest. ... more less
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