We stayed in Serena as our stopover before visiting the Masai Mara. We stayed two nights then came back and stayed for one night on our way home.
The Serena is not an Intercontinental hotel with marble floors, modern furnishings, and huge empty space rooms, this is the African way of a 5 star hotel and we liked it! If you like the homey feel, comfortable setting, clean rooms, and great staff, then stay here.
The staff was always helpful when I asked questions. The rooms were cleaned nicely when we returned.The restaurant, the spa and the breakfast buffet was great.
- Official Description (provided by the hotel):
- Justly famed for its exceptional standards of efficiency, service and five-star hospitality, the elegantly sophisticated Nairobi Serena Hotel is a member of the 'Leading Hotels of the World'. Despite its pivotal central hotel location in Nairobi, Kenya, the Nairobi Serena remains true to its title and offers an oasis of serenity amidst the bustle of one of Africa's most vibrant capital cities. Offering a wide range of dining experiences, The Nairobi Serena is also renowned for its 'Mandhari' fine-dining restaurant, which is universally acknowledged as one of Kenya's finest. ... more less
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