Although I only spent 2 days at the Serena hotel, I must admit that I had a quite positive stay. With highly attentive and friendly staff and beautiful seating areas; Serena is one of the best and descent hotels I have ever visited in Nairobi. The hotel is located in perfect and very welcoming grounds (Uhuru Park Gardens). Although generally the hotel is cool, I observed several negatives about it. The meals and rooms are too expensive for the room size as well as the quality of meals. All the breakfasts were complete though very dull. Besides, the check in process is very slow as the clerk took about half an hour to get me checked in.
- Official Description (provided by the hotel):
- Justly famed for its exceptional standards of efficiency, service and five-star hospitality, the elegantly sophisticated Nairobi Serena Hotel is a member of the 'Leading Hotels of the World'. Despite its pivotal central hotel location in Nairobi, Kenya, the Nairobi Serena remains true to its title and offers an oasis of serenity amidst the bustle of one of Africa's most vibrant capital cities. Offering a wide range of dining experiences, The Nairobi Serena is also renowned for its 'Mandhari' fine-dining restaurant, which is universally acknowledged as one of Kenya's finest. ... more less
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