We stayed in October 2012,for one night only, prior to setting off on safari and, based on our very positive experience, I have to agree with most reviewers. This is an outstanding hotel, serene and tranquil, despite its proximity to central Nairobi and Uhuru Park. Facilities are excellent; staff treated us, without exception, with pleasantness and first-class service: nothing was any trouble. Security, at the entrance, in the gardens and throughout the accommodation floors allayed any possible fears. Food was very good indeed, with a range of dining options, the pool area being an idyllic setting. I would have no hesitation in recommending this hotel, and would be delighted to have the opportunity to return.
- Official Description (provided by the hotel):
- Justly famed for its exceptional standards of efficiency, service and five-star hospitality, the elegantly sophisticated Nairobi Serena Hotel is a member of the 'Leading Hotels of the World'. Despite its pivotal central hotel location in Nairobi, Kenya, the Nairobi Serena remains true to its title and offers an oasis of serenity amidst the bustle of one of Africa's most vibrant capital cities. Offering a wide range of dining experiences, The Nairobi Serena is also renowned for its 'Mandhari' fine-dining restaurant, which is universally acknowledged as one of Kenya's finest. ... more less
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