We stayed at the Serena Hotel for a night before a trip to the Masai Mara and then we returned to the Serena a few days later for a conference and we then stayed for 3 nights. I was very impressed with the number of security guards on each floor as well as even a security guard on duty around the pool as well as guards around the gardens. It appears that the Serena takes security very seriously. We had a delightful stay and everyone was very friendly. We ate poolside a couple of times. The food was fine, nothing extraordinary but adequate. But the breakfasts were great! We had room service breakfasts which he ordered the night before in order to save time in the morning. All in all, just a great place to stay.
- Official Description (provided by the hotel):
- Justly famed for its exceptional standards of efficiency, service and five-star hospitality, the elegantly sophisticated Nairobi Serena Hotel is a member of the 'Leading Hotels of the World'. Despite its pivotal central hotel location in Nairobi, Kenya, the Nairobi Serena remains true to its title and offers an oasis of serenity amidst the bustle of one of Africa's most vibrant capital cities. Offering a wide range of dining experiences, The Nairobi Serena is also renowned for its 'Mandhari' fine-dining restaurant, which is universally acknowledged as one of Kenya's finest. ... more less
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