I was very pleasantly surprised with the hotel--the hotel has beautiful decor and the lavish, extremely large rooms were extremely spacious. Though I was just one person, a family of 6 probably would have been comfortable in my luxurious room! The restaurant had a great selection and very attentive service, though I found the food itself to be only fair. The landscaping was also only fair; from the description I thought it would be larger, but that was not an issue. Free WiFi with a beautiful wood desk arranged for work was a great perk. I loved the stay, I felt very relaxed and pampered by the setting and the room/amenities. The hotel staff were extremely friendly and helpful. I'd definitely stay again.
- Official Description (provided by the hotel):
- Justly famed for its exceptional standards of efficiency, service and five-star hospitality, the elegantly sophisticated Nairobi Serena Hotel is a member of the 'Leading Hotels of the World'. Despite its pivotal central hotel location in Nairobi, Kenya, the Nairobi Serena remains true to its title and offers an oasis of serenity amidst the bustle of one of Africa's most vibrant capital cities. Offering a wide range of dining experiences, The Nairobi Serena is also renowned for its 'Mandhari' fine-dining restaurant, which is universally acknowledged as one of Kenya's finest. ... more less
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