From the bottled water to robes and slippers and a bouquet of fresh roses, this was the cat's pajamas! It comes just when you need pampering after a long international flight. The teas and coffee and flash hot pot were wonderful and the staff as gracious as you would expect in any 5 star resort. They had a wonderful storage facility where I put my things while I went on safari which was easily retrieved upon my return a week later.
The only down side, I saw that my credit card got charged from printing my boarding pass in their internet room even though I paid for it cash on the spot.
- Official Description (provided by the hotel):
- Justly famed for its exceptional standards of efficiency, service and five-star hospitality, the elegantly sophisticated Nairobi Serena Hotel is a member of the 'Leading Hotels of the World'. Despite its pivotal central hotel location in Nairobi, Kenya, the Nairobi Serena remains true to its title and offers an oasis of serenity amidst the bustle of one of Africa's most vibrant capital cities. Offering a wide range of dining experiences, The Nairobi Serena is also renowned for its 'Mandhari' fine-dining restaurant, which is universally acknowledged as one of Kenya's finest. ... more less
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