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“Very nice staff. Good Rooms. Good Shopping” 5 of 5 stars
Review of Hilton Nairobi

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Hilton Nairobi
Ranked #29 of 156 Hotels in Nairobi
India
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Very nice staff. Good Rooms. Good Shopping”
5 of 5 stars Reviewed February 28, 2010

Although we stayed only for a night, it was well worth it. The hotel is in a very good area for eating out, and shopping. Do visit the two curio shops inside the hotel. You get some very good stuff there at very reasonable prices, especially in the last shop. The staff is very helpful, nice and polite. The buffet spread is very good in the main restaurant. It is relatively safer for tourists to stay in this locality than in the central business district of Nairobi. Also very good for business stays.

  • Liked — Location, Rooms, Service
  • Stayed February 2010, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Check in / front desk
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
    • 5 of 5 stars
      Business service (e.g., internet access)
Helpful?
Thank shahid_khan2k1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (181)
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English first
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed February 17, 2010

Rooms with funny dimensions.. The staff is very friendly and cordial and this was my fist experience of my lugguage being scanned by X-ray machines... Only after 26/11 this has become reality in India

Stayed August 2009, traveled on business
Helpful?
Thank Pravinpednekar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio de Janeiro
Level Contributor
130 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed January 29, 2010

Spent couple of nights at the Hilton, with a special weekend internet promotional rate. Was worth every euro... Comfortable rooms, good buffet breakfast and enjoyed the gym as well. However, was turned off on the cost of using WI-Fi at room. Decided to use the internet cafe opposite the hotel, with a fraction of the cost. The best was the location, truly dowtown. I found it quite safe to walk around regardless of all the warnings.... Recommended, at least for the promotional rate.

  • Stayed January 2010, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank zeps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed January 18, 2010

The staff at this hotel really push a safari tour. I expressed a slight bit of interest to the porter, and received four cold calls from tour operators in one night. The latest came after 22:00. I finally had to complain to management, who were uninterested. Gym has a Concept II rowing machine and nice weights. High Speed Internet is slow, and only connects via cable.

  • Stayed April 2009, traveled on business
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank HopAlot9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Nairobi hotels

State College, Pennsylvania
1 review
5 of 5 stars Reviewed December 13, 2009

Meeting in Kenyatta International Convention Center; this hotel was extremely convenient, and staff were very helpful.

  • Stayed November 2009, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank medflygenes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
196 reviews
155 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
2 of 5 stars Reviewed December 10, 2009

I stayed in Nairobi for 1 night at the end of a 2 week holiday, unfortunately I left my hotel booking until 2 days before I was due to arrive and most hotels were full. I managed to get a room here and was quite pleased as it looked to be very well located.

The reception was typically Hilton looking, and check-in was ok as it was very busy.

The room was a standard room, hopefully the superior rooms are better, and I was very disappointed when I opened the door. I assume the hotel was built in the 70's or early 80's as the room design is very, very dated. It's had a few coats of paint since then but the whole room looked very tired and in need of some TLC. There was a large safe which was big enough to fit a laptop inside, although the TV also appeared to be a refugee from the 1980's. The bathroom was along the same lines, clean but very worn looking.

Luckily I only spent 1 night here, but in future will definitely book much earlier to make sure I can stay somewhere different !

There is an outdoor pool here, but I didn't get time to take a look at it. 'The Jockey' (the onsite English pub) is ok for a few drinks.

If you can stay somewhere else in Nairobi, then you probably should.

  • Stayed December 2009, traveled solo
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Blackheathbloke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beirut
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 17, 2009

I went to Nairobi in a business trip. The hotel was well located specially it was very close to KICC where we had to participate in the Food Agro exhibition. The service was good as well as the breakfast. But the rooms are average and need to be renovated. We had to pay $35/night extra to get the business package that included internet connection and daily newspaper for free. overall i find this hotel overpriced.
Also I like to mention that Nairobi is a dangerous city. Although Hotel reception mentioned to us to be careful and not to walk in the streets when dark, but they didnt mention that we have to keep taxi rear windows ALWAYS CLOSED while in the car. For this reason my wifes handbag got snatched while the taxi was stopping in traffic and we were unable to do nothing except reporting it to hotel security.
My advise to everyone visiting Nairobi is to be carefull even while sitting in a taxi. Keep the doors and windows locked.

  • Stayed November 2009, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank SevagP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Nairobi

Property: Hilton Nairobi
Address: Mama Ngina St, Nairobi 00100, Kenya
Phone Number:
Location: Kenya > Nairobi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Spa Hotel in Nairobi
#25 Luxury Hotel in Nairobi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Nairobi 4*
Number of rooms: 287
Official Description (provided by the hotel):
Experience Kenya from the Hilton Nairobi hotel, situated in the city's central business district, one block away from the Kenyatta International Convention Centre and only 25 minutes from Jomo Kenyatta International Airport. The hotel enjoys proximity to several major banking institutions, universities and government offices, including the Parliament and the High Court of Kenya ... more   less 
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Also Known As:
Hilton Nairobi Hotel Nairobi
Hilton International Nairobi
Nairobi Hilton International

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